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What is WeSupply Labs?

WeSupply Labs helps online retailers enhance their customer experience after a sale, offering comprehensive services designed to create a seamless journey for consumers. Their features include proactive delivery notifications, package tracking, return management, and a store locator equipped with SEO schemas and social media integration. Additionally, they provide options for curbside and in-store pickup, along with an advanced Delivery Estimate Algorithm that leverages historical data. Customers can also participate in satisfaction surveys that measure their overall experience and Net Promoter Score. Analytics and statistics empower businesses to make informed decisions, while a branded tracking page delivers a top-tier self-service tracking experience. In terms of integrations, WeSupply Labs fully connects with Magento 2 for order tracking, returns, and store pickup, and also offers complete integration for Shopify covering order tracking and returns. For BigCommerce, integration is available through the Zapier App for order tracking, and Celigo provides full integration with Netsuite, ensuring a versatile ecosystem for various e-commerce platforms.

What is Growmax?

Every B2B company should adopt an eCommerce platform to increase sales and improve profit margins. Setting up a self-service dealer or customer portal can be accomplished in less than two weeks, leading to substantial savings in both time and costs. This streamlined customer portal is specifically tailored for B2B customers, enabling them to conveniently order at pre-arranged prices from anywhere. During client meetings, sales representatives can easily place orders on their mobile devices while simultaneously checking real-time inventory levels. They can also create digital quotes that provide full visibility throughout the sales cycle, which helps your team close more deals efficiently. Furthermore, the ability for customer support and field service teams to respond quickly and resolve issues effectively boosts customer satisfaction and fosters loyalty. Implementing such a system not only optimizes operations but also enhances the overall relationship with your clients, ultimately leading to long-term business success. By investing in this technology, companies can better adapt to market demands and stay ahead of the competition.

Media

Media

Integrations Supported

Klaviyo
Axis LMS
Celigo
Magento
NetSuite
Shopify
Zapier

Integrations Supported

Klaviyo
Google Analytics
Intercom
Kaleyra
Microsoft Dynamics 365
PayPal
Razorpay
SAP ERP
Sage 100
Stripe
Twilio
Xero
tawk.to

API Availability

Has API

API Availability

Pricing Information

$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial Offered?

Pricing Information

$29 per user per month
Free Version

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

WeSupply Labs

Date Founded

2008

Company Location

United States

Company Website

bit.ly/2YUJ06y

Company Facts

Organization Name

Growmax.io

Date Founded

2017

Company Location

India

Company Website

growmax.io

Categories and Features

B2B eCommerce

Not specified

Delivery Management

Customer Portal
Order Tracking

Order Fulfillment

Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Ground Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking

Shopping Cart

Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management

Categories and Features

B2B eCommerce

Not specified

eCommerce

Not specified

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