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Ratings and Reviews 0 Ratings
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What is WhatsEra?
A recent survey reveals that 68% of users consider WhatsApp the most efficient way to communicate with businesses. As your trusted WhatsApp Business Solution Provider, we strive to enhance the connection between you and your customers through this popular platform. With WhatsEra, you can take advantage of list messages to present your offerings in a single, cohesive format, eliminating the hassle of sending multiple messages for various products. Moreover, our system allows for the creation of automated responses and chatbots equipped with buttons and list messages, facilitating quick responses to customer queries. This capability not only optimizes your communication processes but also helps you conserve precious time by effectively handling routine inquiries and responses. Furthermore, our platform consolidates all customer interactions in one centralized location, enabling you to dispatch tailored messages and attachments, as well as various message types like buttons and lists, to individual clients, thus elevating your customer service quality. By implementing these innovative tools, you can greatly enhance your customer engagement while ensuring a streamlined and professional workflow. Ultimately, maximizing these features will lead to stronger relationships with your customers as you respond to their needs more effectively.
What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$12.49/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
WhatsEra
Company Website
whatsera.com
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics