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What is Whinta?

Whinta is an all-in-one WhatsApp Business API platform that provides businesses with the tools they need to scale communication and marketing efforts effortlessly. The platform offers features like broadcast campaigns, automated replies, a shared inbox, and customer ticket management, all designed to improve efficiency and engagement. Whinta’s AI-powered chatbot can handle customer queries 24/7, while real-time analytics provide valuable insights into campaign performance and customer behavior. Additionally, the platform allows for seamless integration with existing systems, and Blue Tick verification ensures your business’s credibility. With its intuitive design, customizable automation, and powerful reporting tools, Whinta empowers businesses to enhance customer service, drive engagement, and optimize marketing strategies on WhatsApp.

What is Mekari Qontak?

Mekari Qontak stands as Indonesia's premier cloud-based omnichannel CRM application, streamlining sales processes and enhancing customer service efficiencies. It enables users to view comprehensive customer profiles, including conversation histories, offer statuses, and key points of contact. With the advantage of GPS live tracking, businesses can effectively monitor the performance of their field teams, ensuring optimal job oversight. Additionally, the platform allows for the organization of customer data access based on team roles, safeguarding sensitive information. Mekari Qontak boasts a plethora of real-time, end-to-end features designed to foster business growth and streamline operations. Furthermore, it serves as an integrated chat and telephone management solution, automating various aspects of business communications. Users can easily track their sales team's whereabouts and monitor important KPIs, activities, and metrics in real-time. To boost operational efficiency, the platform offers comprehensive customer service management capabilities, including a WhatsApp blast system, green tick chatbot, and multi-admin/device support. Notably, users can design and customize their bot messages effortlessly, without the need for programming knowledge, tailoring them to suit their specific requirements. This versatility makes Mekari Qontak an invaluable tool for businesses looking to enhance their customer engagement strategies and operational workflows.

Media

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Media

Integrations Supported

WhatsApp
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram

Integrations Supported

WhatsApp
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram

API Availability

Has API

API Availability

Has API

Pricing Information

$12/month
Free Trial Offered?
Free Version

Pricing Information

$69.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Whinta

Date Founded

2024

Company Location

India

Company Website

whinta.com

Company Facts

Organization Name

Mekari

Company Location

Indonesia

Company Website

mekari.com/produk/qontak/

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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