XCastLabs Reviews & Ratings

XCastLabs

4.8 out of 5 stars
Simplii Reviews & Ratings

Simplii

1.0 out of 5 stars

Ratings and Reviews 29 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 1 out of 5 stars
design 1.5 out of 5 stars
support 1 out of 5 stars

Alternatives to Consider

  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,436 Ratings
    Company Website for 800.com
  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,231 Ratings
    Company Website for TollFreeForwarding
  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk
  • ULTATEL Reviews & Ratings
    4.7 out of 5 stars 115 Ratings
    Company Website for ULTATEL
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • PBXware Reviews & Ratings
    4.6 out of 5 stars 39 Ratings
    Company Website for PBXware
  • Intermedia Unite Reviews & Ratings
    4.3 out of 5 stars 1,634 Ratings
    Company Website for Intermedia Unite

What is XCastLabs?

For over two decades, our cutting-edge technology has been at the forefront of providing telecom services. We specialize in a variety of areas including Hosted IP-PBX, SIP Trunks, Call Center Software, Wholesale, and Data Services, ensuring that our offerings align with the FCC standards for STIR/SHAKEN network compliance with outstanding service, competitive rates, and top-tier products. The XCast Unified Communications system is designed to be both scalable and international, featuring unlimited, complimentary extension-to-extension connectivity across the globe, all managed effortlessly through a web-based Administrator Control Panel (ACP) that simplifies the oversight of your features. We are excited to present our promotional pricing options, which include the Hosted PBX Basic package at just $9.95 per month and the Sip Trunking Basic plan at only $4.95 per month, making it easier than ever to enhance your communication capabilities.

What is Simplii?

Simplii's click-to-call feature enables a smooth shift from browsing the web to making phone calls with just one click. When this feature is in use, any phone number shown in your Chrome browser becomes instantly clickable. Moreover, our Fusion extension guarantees that incoming calls will show up on any active tab in your Chrome browser. With the Screen Pops functionality, you can easily answer or decline calls, send text replies, and manage call transfers or holds directly from your screen. Additionally, you have the option to record notes and contact information within the Screen Pop, which will be automatically saved to your contacts. When you integrate this with a Simplii CRM, all important data such as call history, recordings, SMS conversations, call outcomes, and notes are logged in real-time, ensuring seamless synchronization with your CRM. By simply linking your CRM account to Fusion, you can watch as the logs are updated automatically, significantly improving your workflow and communication effectiveness. This integration not only simplifies your calling experience but also guarantees that every interaction is thoroughly documented, making it easier to refer back to past communications and maintain a detailed record of your engagements. As a result, users can optimize their productivity and enhance their overall customer service experience.

Media

Media

Integrations Supported

Salesforce
Zendesk
Microsoft Teams

Integrations Supported

Salesforce
Zendesk
Autotask PSA
Constant Contact Lead Gen & CRM
Copper
EZLynx
HubSpot Customer Platform
Infinity
Insightly
InvestorFuse
Less Annoying CRM
Method:CRM
Microsoft Dynamics 365
Odoo
Pipedrive
Podio
QuickBooks Online
Zendesk Sell

API Availability

Has API

API Availability

Pricing Information

$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95
Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order.

Basic PBX $9.95
Free Office phone per extension, Free Installation and Inbound minutes.

Check website for standard pricing.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

XCastLabs

Date Founded

2009

Company Location

United States

Company Website

xcastlabs.com

Company Facts

Organization Name

Simplii

Date Founded

2017

Company Location

United States

Company Website

www.simplii.net

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification

Telephony

Auto-Dialer
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

White Label VoIP

Not specified

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Popular Alternatives

Voyced Reviews & Ratings

Voyced

5.0 out of 5 stars

Popular Alternatives

Calilio Reviews & Ratings

Calilio

4.5 out of 5 stars
MightyCall Reviews & Ratings

MightyCall

4.8 out of 5 stars
Quo Reviews & Ratings

Quo

5.0 out of 5 stars
Phone.com Reviews & Ratings

Phone.com

5.0 out of 5 stars
Digivoice Reviews & Ratings

Digivoice

5.0 out of 5 stars