Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    136 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    63 Ratings
    Company Website
  • CallHub Reviews & Ratings
    428 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • Admiral Reviews & Ratings
    74 Ratings
    Company Website

What is XGATE?

XGATE is a comprehensive digital marketing agency that offers a wide array of services, including CRM and loyalty solutions, marketing automation, retail clienteling, e-commerce strategies, multichannel outreach, social media engagement, SMS gateway solutions, data management platforms, and business intelligence analytics. Our specialized Digital Marketing Suite (DMS) enables businesses to engage their customers through multiple channels such as mobile, email, social media, and websites, leading to improved marketing return on investment and strengthened customer loyalty. This suite includes vital features such as real-time campaign performance tracking, behavioral insights, detailed reporting, and operates as a social CRM for effective lead generation and nurturing. With a focus on refining marketing strategies, XGATE aims to help businesses foster long-lasting relationships with their customers, which in turn drives growth and overall success. By utilizing our expertise, clients are better equipped to navigate the intricate digital landscape and adapt to ever-changing market demands. Ultimately, our goal is to empower businesses to achieve their objectives while building a solid foundation for future expansion.

What is InTheChat?

InTheChat serves as an all-encompassing digital marketing customer service platform tailored for major corporations. Esteemed companies such as JPMorgan Chase, Mayo Clinic, and Universal Studios Florida utilize InTheChat to ensure smooth communication with their clientele across multiple channels, such as SMS, social media, live chat, email, instant messaging, and chatbots. The platform also boasts sophisticated enterprise functionalities, including comprehensive performance analytics, secure authentication protocols, text analysis options, and skills-based routing, all aimed at enhancing customer engagement. By providing this extensive array of tools, InTheChat empowers organizations to efficiently handle customer inquiries and maintain a high standard of service quality. Furthermore, its user-friendly interface makes it accessible for businesses seeking to optimize their customer interactions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

XGATE

Date Founded

2004

Company Location

China

Company Website

www.xgate.com

Company Facts

Organization Name

InTheChat

Date Founded

2010

Company Location

Canada

Company Website

inthechat.com

Categories and Features

Bulk SMS

Not specified

Clienteling

Not specified

CRM

Not specified

Marketing Automation

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

Call Center

Blended Call Center
Call Logging
Escalation Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Live Chat

Customer Experience

Action Management
Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Alerts / Escalation
Live Chat
Performance Metrics

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Social Media Marketing

Analytics
Contact Management
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Text Analytics

Not specified

Popular Alternatives

Popular Alternatives

SMSINDIAHUB Reviews & Ratings

SMSINDIAHUB

SMS India Hub