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What is YakoVoice?

Our voice platform presents a wide-ranging selection of products and services aimed at streamlining various business operations while maximizing the advantages of cloud telephony. Discover the full potential of cloud telephony as you consolidate all your communication needs into a single, accessible solution. This approach allows your customers to connect with you easily, promoting your business growth on a global level. YakoVoice features a strong cloud infrastructure spanning multiple regions, ensuring consistent availability and dependability. The entire system is carefully designed and thoroughly tested to deliver peak performance. Should an unforeseen outage occur in any area, our robust cloud infrastructure plays a vital role in managing failover for each toll-free number, thereby ensuring uninterrupted communication for both your business and your customers. This reliability allows you to focus on expanding your services without worrying about potential disruptions.

What is TCMS?

Total Call Center Management Solutions® stands as a global frontrunner in delivering Customer Interaction Management Solutions, employing advanced Computer Telephony Integration and CRM Systems to boost operational effectiveness in a variety of sectors. We provide an extensive range of systems tailored for VoIP Call Centers, Automatic Dialers, and an array of Call Processing Products that support both Inbound and Outbound communication strategies. Our expertise lies in the flawless amalgamation of computer telephony with both hardware and software platforms, which includes offerings such as Interactive Voice Response and Interactive Information Systems; in addition, we provide software customization, consulting services, and customer relationship management solutions. The implementation of TCMS call center solutions empowers businesses, institutions, and organizations to enhance their operational efficiency while significantly lowering overhead expenses through improved responsiveness in customer interactions, ultimately elevating their competitive edge. TCMS Call Center Products are designed with simplicity in mind, ensuring robust and flexible call automation solutions that cater to a wide spectrum of requirements. With a steadfast dedication to innovation and excellence, we guarantee that our clients continually achieve superior customer service standards and maintain a leading position in the market. As we evolve, we remain committed to adapting our solutions to meet the ever-changing demands of customer interaction.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$13.52 per month

Pricing Information

$195.00/one-time

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

YakoVoice

Date Founded

2011

Company Location

India

Company Website

yakovoice.com

Company Facts

Organization Name

Total Call Center Management Solutions

Company Location

United States

Company Website

www.tctecno.com

Categories and Features

Telephony

Not specified

Categories and Features

Auto Dialer

Not specified

IVR

Not specified

Predictive Dialer

Call Results
Call Transfer
Lead Management

Sales Dialers

Not specified

Telephony

Not specified

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