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What is Yo Telecom?

Much like how your smartphone goes beyond just making calls, our telephone systems are equipped with sophisticated features that improve communication efficiency and boost customer satisfaction. We provide a wide range of solutions, from cutting-edge business phones to user-friendly marketing tools, all carefully chosen to foster your company’s development. These systems go far beyond traditional landlines; they allow you to track missed calls, effortlessly link your CRM with your business phones via your computer, and automatically store all conversations in the cloud for easy access. Furthermore, you can manage cordless calls throughout your entire facility, ensuring comprehensive coverage. With these advanced tools at your disposal, your business is positioned to excel in the competitive marketplace while adapting to modern demands. Embracing these technologies not only streamlines operations but also enhances overall customer engagement.

What is CloudCall?

CloudCall stands out as the sole communications platform specifically tailored for companies utilizing CRM systems. It enhances decision-making by recording all calls and communications, seamlessly integrating them into CRM contact records, which empowers businesses to maintain oversight of remote teams and boost productivity significantly. This unique approach ensures that teams can operate efficiently, regardless of location, while also fostering a more insightful understanding of customer interactions.

Media

Media

Integrations Supported

Integrations Supported

Access Recruitment CRM
Act!
Bullhorn
CEIPAL
Chameleon-i
Engaged CRM
FiveCRM
Influence Recruitment Software
Jiminny
JobDiva
Microsoft Dynamics 365
Salesforce
Spinify
Talent Rover
TargetRecruit
Tracker
Vincere
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$15/user/month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yo Telecom

Date Founded

2013

Company Location

United Kingdom

Company Website

www.yotelecom.co.uk

Company Facts

Organization Name

CloudCall

Date Founded

2011

Company Location

United Kingdom

Company Website

www.cloudcall.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking

Cloud PBX

Call Recording
IVR / Voice Recognition
SIP Trunking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Voice Mail

SIP Trunk

Call Data Records
Caller ID

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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