Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 3,265 Ratings

Total
ease
features
design
support

What is Yodel.io?

Yodel serves as an innovative receptionist for customer service departments, expertly handling inbound voice communications to pre-qualify calls. This system facilitates call management without the need to switch between different tools, ensuring a smooth experience. With a robust infrastructure built on proven technology, users can collaborate effectively on calls while benefiting from exceptional voice clarity. Within minutes, you can have your phone system operational without the hassle of transferring your existing business number. Yodel seamlessly integrates with more than 1000 software applications, allowing you to link your phone system to your workflows effortlessly. Additionally, it offers access to phone numbers in over 100 countries, ensuring you remain connected with your customers no matter their location. By partnering only with trustworthy local carriers, Yodel prioritizes outstanding call quality and reliability. Our service is designed to maintain high uptime and uphold a secure phone infrastructure. In today's competitive landscape, customer service teams are expected to deliver superior support and enhance customer satisfaction. Yodel eliminates the complexities associated with traditional phone systems, focusing instead on what truly matters: effective voice communication and customer engagement. Moreover, with its user-friendly interface and reliable features, Yodel empowers businesses to enhance their communication strategies and foster better relationships with their clientele.

What is RingCentral RingEX?

RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.

Media

Media

Integrations Supported

Make
Slack
Zapier
Agile CRM
CallFinder
Campaign Monitor
Cognito Forms
Desktop.com
Gong
HubSpot CRM
MetaMail
Microsoft Outlook
Microsoft Teams
Pipedream
Pipedrive
Resemble AI
Revamp CRM
SalesExec
TeamSupport
Wufoo

Integrations Supported

Make
Slack
Zapier
Agile CRM
CallFinder
Campaign Monitor
Cognito Forms
Desktop.com
Gong
HubSpot CRM
MetaMail
Microsoft Outlook
Microsoft Teams
Pipedream
Pipedrive
Resemble AI
Revamp CRM
SalesExec
TeamSupport
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

YodelTalk

Date Founded

2015

Company Location

United States

Company Website

www.yodel.io

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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