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What is Yonder?

Yonder acts as a holistic engagement tool specifically designed for providers of tours and activities. By combining AI-powered voice and chat assistants with functionalities for managing reviews and guest interactions, it enables businesses to swiftly respond to questions, streamline booking conversations, and sustain continuous communication with their clientele. Operators have the capability to establish automated responses for common inquiries, effectively route guest requests, and provide support across multiple digital channels. Furthermore, Yonder not only collects and manages customer reviews but also assists in formulating responses and offers teams valuable insights to effectively measure guest satisfaction. The platform integrates effortlessly with reservation systems and communication tools tailored for tour operators, making it available on web, iOS, and Android platforms. Serving a diverse array of tourism businesses, from independent operators to larger companies with multiple locations, Yonder is crafted to assist in managing guest inquiries and feedback both before and after a tour or activity, ensuring a unified experience for every customer. In addition to this, its capabilities contribute significantly to boosting overall guest satisfaction and improving operational productivity. This makes Yonder an essential resource for anyone looking to elevate their guest engagement strategy.

What is Korimaa?

Korimaa serves as a guest-support platform on WhatsApp for hotels, offering responses to common inquiries with verified hotel information, managing guest service requests, processing orders from menus, gathering feedback, and directing issues or requests to the appropriate hotel departments. Guests can conveniently seek help from staff when needed and use the familiar WhatsApp interface without having to install an additional app. It is up to hotel staff to oversee, confirm, and fulfill all guest requests in a timely manner. Each service is customized to align with the specific characteristics and operational procedures of the hotel, incorporating direct integrations with systems like IDS Next and Opera PMS, which significantly improves both the guest experience and hotel management efficiency. This modern solution not only simplifies communication but also guarantees that guest requirements are addressed swiftly and accurately, fostering a positive environment for both guests and staff alike. Ultimately, this platform enhances the overall hospitality experience while promoting seamless operational workflows.

Media

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Media

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Integrations Supported

WhatsApp
Checkfront
Facebook Messenger
FareHarbor
IBIS
Instagram
Peek Pro
Rezdy
The Flybook
Ventrata
WaveRez
Xola
Zapier
Zaui

Integrations Supported

WhatsApp
IDS Next

API Availability

Has API

API Availability

Pricing Information

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Offered?

Pricing Information

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TOMIS Holdings

Date Founded

2017

Company Location

United States

Company Website

www.yonderhq.com

Company Facts

Organization Name

Akash Gupta

Company Website

www.korimaa.com

Categories and Features

AI Chatbots

Not specified

AI Voice Agents

Not specified

Categories and Features

Guest Messaging

Not specified

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