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What is Yonder?

Yonder acts as a holistic engagement tool specifically designed for providers of tours and activities. By combining AI-powered voice and chat assistants with functionalities for managing reviews and guest interactions, it enables businesses to swiftly respond to questions, streamline booking conversations, and sustain continuous communication with their clientele. Operators have the capability to establish automated responses for common inquiries, effectively route guest requests, and provide support across multiple digital channels. Furthermore, Yonder not only collects and manages customer reviews but also assists in formulating responses and offers teams valuable insights to effectively measure guest satisfaction. The platform integrates effortlessly with reservation systems and communication tools tailored for tour operators, making it available on web, iOS, and Android platforms. Serving a diverse array of tourism businesses, from independent operators to larger companies with multiple locations, Yonder is crafted to assist in managing guest inquiries and feedback both before and after a tour or activity, ensuring a unified experience for every customer. In addition to this, its capabilities contribute significantly to boosting overall guest satisfaction and improving operational productivity. This makes Yonder an essential resource for anyone looking to elevate their guest engagement strategy.

What is Loopon?

Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.

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Integrations Supported

WhatsApp
Checkfront
FareHarbor
IBIS
Peek Pro
Rezdy
Ventrata
Xola
Zapier
Zaui

Integrations Supported

WhatsApp
Agoda
Booking.com
Clock PMS+
Elina
Google
Mews
Salesforce
Yelp
apaleo
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Offered?

Pricing Information

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TOMIS Holdings

Date Founded

2017

Company Location

United States

Company Website

www.yonderhq.com

Company Facts

Organization Name

Loopon

Date Founded

2007

Company Location

Sweden

Company Website

www.loopon.com

Categories and Features

AI Chatbots

Not specified

AI Voice Agents

Not specified

Categories and Features

Guest Messaging

Not specified

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

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