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What is Z-API Omni?

Z-API Omni is a versatile messaging API designed specifically for developers, software companies, integrators, and automation teams that wish to embed customer communication functionalities into their applications and workflows. This unified REST API effortlessly connects various platforms such as WhatsApp, Messenger, Instagram, and Telegram, incorporating webhooks to facilitate the handling of incoming messages and delivery status notifications. For WhatsApp interactions, users have the option to access the official Meta API or to engage via a web-connected QR-code session. The platform is capable of sending a wide array of content types, including text, multimedia, buttons, lists, and pre-defined message templates. To further assist developers, SDKs are available in several programming languages, including JavaScript, Python, PHP, Go, and .NET, all supported by comprehensive Swagger documentation and a curated Postman collection. Organizations can utilize this API for a variety of purposes, such as providing customer support, sending order and delivery updates, scheduling appointment reminders, executing marketing campaigns, facilitating payment processes, and managing authentication tasks. In addition, a free, isolated sandbox environment is offered for preliminary testing before moving to a live deployment; subscription costs for the premium plans are based on the number of channels utilized, while a specialized partner plan is available for users needing greater channel capacity. This comprehensive solution enables teams to significantly improve their communication strategies and foster better customer engagement. Ultimately, Z-API Omni stands out as a powerful tool for enhancing interaction across multiple digital platforms.

What is CM.com?

Mobile communication and payment solutions are evolving rapidly. By merging messaging platforms like WhatsApp with advanced payment functionalities, we foster the development of Conversational Commerce. Our aim is to assist businesses in enhancing their communication capabilities. Our clients utilize various channels, including voice, SMS, and popular messaging applications such as WhatsApp, Apple Business Chat, and Google RCS. Allowing an AI bot to engage in dialogue enables you to initiate conversations through the preferred channels of your customers. To boost conversion rates, it’s essential to weave commerce seamlessly into these discussions. CM.com stands out as a licensed payment service provider by Apple Pay, Google Pay, and WeChat Pay, offering a comprehensive range of payment solutions compatible with all channels, including Credit Cards and local payment methods like Bancontact. Additionally, CM.com features a ticketing platform designed to assist venues such as museums, stadiums, and festivals in selling and managing various types of tickets efficiently. Furthermore, the Customer Data Platform facilitates personalized marketing strategies, while identity and e-sign solutions guarantee secure authentication for all transactions, ensuring a trustworthy experience for users. Ultimately, this integrated approach empowers businesses to connect with their customers more effectively and securely.

Media

Media

Integrations Supported

Make
Model Context Protocol (MCP)
n8n

Integrations Supported

APIANT
AWeber
Apple Business Chat
Apple Pay
Facebook Messenger
Google Pay
MyClassboard
Paperform
Telegram
Viber
Voucherify
WeChat
WhatsApp
Wufoo
X (Twitter)
Zapier
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

$17.99/channel/month
Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional.

Pricing Information

$0/month
Start for free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Irrah Group

Company Location

United States

Company Website

omni.z-api.io/en

Company Facts

Organization Name

CM.com

Date Founded

1999

Company Location

Netherlands

Company Website

www.cm.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration

Cloud Communication Platform

Call Center
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Email Marketing
Interaction Tracking
Lead Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing

SIP Trunk

Call Data Records
Caller ID
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Ticketing

Barcode / Ticket Scanning
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

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