KACE by Quest Reviews & Ratings

KACE by Quest

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is OpenText ZENworks Configuration Management?

When your team allocates over 10% of their time to managing desktops or mobile devices, it complicates your operations and increases costs unnecessarily. ZENworks Configuration Management enhances user efficiency by concentrating on the needs of users, their devices, and their locations. With integrated remote management, IT can effectively control and monitor files, engage in real-time chats, transfer data, and execute applications both within and outside the corporate network. You can easily discover IP-connected devices and maintain a comprehensive inventory of hardware and software for all endpoint devices. Moreover, it allows for the implementation of modern device management functionalities across various platforms, including Windows, iOS, and Android. Managing a hybrid workforce becomes seamless, as endpoint devices can be supported without requiring a VPN connection. Great options for device management include Apple DEP, Android Enterprise, and Microsoft Autopilot, which further streamline the process and enhance overall operational efficiency. Embracing these solutions not only simplifies management but also drives productivity across your organization.

What is KACE by Quest?

KACE serves as an all-in-one endpoint management solution that provides centralized control over IT systems throughout the organization. It is designed to streamline the entire process from the initial setup to continuous upkeep, effectively addressing all endpoint security and deployment requirements. By utilizing a unified inventory database, KACE enables businesses to swiftly deploy, oversee, and manage their devices, which significantly enhances device security through immediate hardware and software identification, patch management, compliance tracking, and real-time monitoring of mobile endpoints. Furthermore, KACE simplifies the complexities of maintaining device security and compliance, allowing organizations to focus on their core activities without worrying about endpoint vulnerabilities.

Media

Media

Integrations Supported

OpenText ZENworks Suite
ZENworks Asset Management

Integrations Supported

Apple Business Essentials
Azure Marketplace
Google
Microsoft 365
Microsoft Authenticator
Microsoft Azure
Nutanix AHV
Quest LiteSpeed for SQL Server
VMware ESXi
Workspace ONE

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

As low as $3/mo/device
Please contact Quest sales for additional pricing details and options.
Free Version
Free Trial Offered?

Supported Platforms

Windows
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/zenworks-configuration-management

Company Facts

Organization Name

Quest Software

Date Founded

2001

Company Location

United States

Company Website

www.quest.com/kace/

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Categories and Features

Change Management

Approval Workflow
Audit Trail
Change Planning
Prioritization
Release Management
Task Management
Training Management

Disk Imaging

Bare-Metal Restore
Compression
Disk Cloning
Encryption
Image Deployment
Web Access / Restoration

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Application Security
Device Management
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IoT

Data Collection
Data Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

IT Security

Event Tracking
Two-Factor Authentication
Vulnerability Scanning

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Self Service Portal

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Portable License
Sarbanes-Oxley Compliance
Trial License

Mobile Device Management (MDM)

Automatic Device Recognition
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Report Export
Scheduled / Automated Reports

Software Deployment

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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