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What is ZIRO?

Are you tired of telecom and UCaaS providers who seem unresponsive, provide one-size-fits-all solutions, and leave you feeling inundated? We simplify the intricate world of UCaaS by detailing both the pros and cons, helping you make informed choices for your communication needs like calls, meetings, and messaging. Our committed team works tirelessly on your behalf to ensure that you receive exactly what you’re looking for. Experience the freedom that comes with efficient management of your communication technology, even while catering to thousands of users. We handle the entire setup process and are always on hand to offer support when you need it. You deserve the ability to confidently select, implement, and sustain your UC technology, which is exactly what our completely managed unified communications services aim to provide! We partner with you to develop your optimal collaboration solution, assist you during cloud migration, and deliver continual support. With our unified communications software, managing user provisioning is effortless. Easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams from a single dashboard, allowing you to onboard or offboard users in mere clicks and without stress. Our dedication to your satisfaction drives us to constantly seek out improvements to enhance your experience and ensure your success, making every interaction smoother and more efficient for your organization. Ultimately, we are committed to empowering you in navigating the complexities of modern communication solutions.

What is ConneXio?

Introducing ConneXio Cloud, an all-encompassing platform designed for Unified Communications as a Service (UCaaS), customer engagement, and workforce management that combines simplicity with efficiency. This comprehensive suite offers a range of communication and management tools including AI-driven voice recognition IVRs, omni-channel support, voicemail and call menu builders, VoIP web phones, and CRM integration. Additionally, it features UCaaS/CCaaS capabilities, a predictive dialer, as well as options for BPO and outsourcing. Tailor the specific solutions you need to connect with customers throughout their entire journey via their preferred communication channels, no matter where they are located globally. Deliver a luxurious, VIP experience that is so seamless and proactive that it will leave your customers feeling as though you can anticipate their every need. With features like real-time analytics and reporting, custom-tailored solutions, and cutting-edge AI and machine learning technologies, paired with an industry-leading VoIP network, ConneXio Cloud empowers businesses to enhance customer interactions like never before. Elevate your service standards to ensure customer satisfaction and loyalty in every engagement.

Media

Media

Integrations Supported

8x8
APRO CRM
Agile CRM
Cisco AnyConnect
Microsoft 365
Microsoft Teams
Pipedrive
RingCentral RingEX
Salesforce
ServiceNow
Shopify
Spiceworks MSP
Sticky.io
Zendesk
Zoho CRM Plus
monday AI work platform

Integrations Supported

8x8
APRO CRM
Agile CRM
Cisco AnyConnect
Microsoft 365
Microsoft Teams
Pipedrive
RingCentral RingEX
Salesforce
ServiceNow
Shopify
Spiceworks MSP
Sticky.io
Zendesk
Zoho CRM Plus
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ZIRO

Date Founded

2010

Company Location

Canada

Company Website

goziro.com

Company Facts

Organization Name

ConneXio

Date Founded

2014

Company Location

United States

Company Website

www.connexiocloud.com/connexio-cloud-free-trial/

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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