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What is Zena AI?

Zena enables companies to function effortlessly within the WhatsApp platform. Instead of requiring clients to leave the chat for an external website, complete forms, or wait for email replies, Zena allows these processes to occur within the messaging interface itself. This integration facilitates lead generation, answers common inquiries, shares documents safely, directs team questions, and handles follow-ups, all seamlessly embedded in a regular WhatsApp conversation. For teams, Zena amplifies the chat experience by adding an operational framework that supports interactions: it includes a multilingual AI that can reply in both written and spoken formats, a unified WhatsApp inbox, functionalities for capturing leads, broadcasting messages, CRM timelines, detailed analytics, no-code chat flows, integration with Google Sheets, access to REST APIs, and assistance with WhatsApp Coexistence onboarding. This extensive range of features guarantees that businesses can connect with customers effectively while keeping communication processes streamlined and organized, ultimately enhancing overall productivity.

What is Omago?

Omago operates as a 24/7 AI customer service assistant tailored for small businesses in Hong Kong and beyond. It adeptly manages customer queries on your website and WhatsApp in multiple languages, including Cantonese, English, and Mandarin, leveraging your business data to identify potential leads and arrange appointments without any need for coding expertise. Numerous businesses allocate substantial resources to draw customers to their online platforms, yet they often miss out on potential sales after hours due to insufficient responsiveness. Omago fills this void by delivering responses similar to those from your best employee, ensuring availability around the clock and in the customer's preferred language. The installation process is user-friendly and doesn't necessitate coding skills; just link your website, train the AI with key business details, and you'll be operational within minutes. With transparent pricing options, including a no-cost tier for initial users, Omago lets businesses explore its features without risk by simply entering their website URL and asking their own questions. This approach guarantees that businesses can assess the service's efficiency before committing financially, providing peace of mind and confidence in their decision-making. As a result, Omago not only enhances customer engagement but also improves overall sales potential.

Media

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Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$55
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fictora Labs

Date Founded

2025

Company Location

United Arab Emirates

Company Website

fictoralabs.ae

Company Facts

Organization Name

Omago

Date Founded

2026

Company Location

Hong Kong

Company Website

omago.ai

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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