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What is Zentrunk?

Zentrunk provides a cloud-based SIP trunking service designed for worldwide connectivity, accommodating an unlimited number of concurrent calls with a flexible pay-as-you-go pricing system. You can integrate your VoIP configuration in just a few minutes due to our meticulously developed and optimized network infrastructure, which alleviates any hassle on your part. Our service features low Post Dial Delay by seamlessly routing calls through a single hop to local carriers, in addition to offering essential functionalities such as Caller Line Identification (CLI) and Dual-Tone Multi-Frequency (DTMF) signaling, all while avoiding the issues associated with out-of-region audio looping. With a robust infrastructure that covers multiple regions and includes at least three local carrier connections in several countries, Zentrunk guarantees a remarkable uptime of 99.95%. This level of reliability positions it as an excellent choice for enterprises aiming to improve their communication systems. Furthermore, Zentrunk's commitment to customer satisfaction ensures that businesses can trust in our service for their operational needs.

What is PhingooCRM?

PhingooCRM stands out as an innovative, cloud-based solution designed for effective customer relationship management, catering specifically to modern call and contact centers. It combines an intuitive user interface with AI-enhanced features aimed at boosting productivity and operational efficiency in high-pressure environments. The platform consolidates contact list management, monitors campaign performance, and simplifies helpdesk tasks while allowing for adaptive script adjustments and intelligent list filtering, which incorporates blacklist and redlist functionalities. Additionally, it integrates VoIP capabilities, offering features such as predictive dialing and preview modes to streamline communication. Users benefit from real-time dashboards, comprehensive campaign tracking, and detailed reports, providing analytics that uncover crucial insights into customer habits and sales trends. PhingooCRM supports a range of user roles, including agents, supervisors, and administrators, providing them with tailored dashboards and specialized functionalities. By effectively merging CRM capabilities with VoIP technology, it guarantees superior telecommunication via direct SIP trunks, automatic call recordings, shared calendars, and quick access to contact histories, all while ensuring robust data management with secure backups. Furthermore, the platform is consistently updated to adapt to the evolving demands of call centers, guaranteeing that users have access to cutting-edge tools that optimize their workflow and improve overall service quality. This commitment to innovation ensures that PhingooCRM remains an essential asset for any organization aiming to enhance customer engagement in a competitive landscape.

Media

Media

Integrations Supported

3CX
Asterisk
Make

Integrations Supported

3CX
Asterisk
Make

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€29.90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plivo

Date Founded

2011

Company Location

United States

Company Website

www.plivo.com/sip-trunking/

Company Facts

Organization Name

PhingooCRM

Date Founded

2005

Company Location

France

Company Website

phingoocrm.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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