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What is Ziptility?

Ziptility empowers water and wastewater utilities to boost efficiency and cut costs with intuitive applications that necessitate minimal setup and upkeep. With this platform, the process of capturing, organizing, and analyzing field data is remarkably straightforward, which enhances daily operations and supports informed decisions for the future. Users have the ability to create maintenance schedules customized to their specific assets and can effortlessly carry out preventive maintenance tasks. By visualizing the conditions of assets and pinpointing areas that require attention, utilities can reveal underlying issues that may otherwise go unnoticed. The system fosters transparency and accountability in all operations through enforceable procedures. Additionally, improved reaction times are a result of easily accessible asset locations and maintenance histories. Work assignments can be dispatched from remote locations, reducing the need for unnecessary trips to the office. Users can generate prioritized task lists and view assignments on an interactive map for better planning. Furthermore, a practical succession strategy can be crafted for incoming leadership, ensuring a seamless transition when changes occur. Ultimately, utilities gain the ability to independently formulate and implement a capital improvement program, eliminating the dependency on outside contractors for support. This independence not only saves time but also enhances overall operational effectiveness.

What is Alliance Windows Suite?

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ziptility

Date Founded

2018

Company Location

United States

Company Website

www.ziptility.com

Company Facts

Organization Name

United Systems & Software

Date Founded

1977

Company Location

United States

Company Website

www.united-systems.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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