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What is Zoko?
Zoko provides an exceptional WhatsApp catalog tool that effectively links your website's inventory to WhatsApp, allowing customers to make purchases directly within the messaging app. This integration helps retain high-intent customers by eliminating the need for them to leave WhatsApp to finalize their transactions. WhatsApp boasts an impressive 500% higher open rate than traditional emails, establishing it as a crucial channel for audience engagement. Customers who initiate contact via WhatsApp are often your most committed leads, facilitating personalized interactions at scale that drive sales. Zoko enables you to engage with, qualify, and convert these leads in real-time, available at any hour. For those in search of unparalleled WhatsApp automation features, FlowHippo emerges as a premier choice. It streamlines everything from simple cash-on-delivery order confirmations to complex workflows that integrate seamlessly with platforms like Shopify and Judge.me, equipping you with the necessary tools to automate repetitive tasks and focus on increasing revenue. By leveraging these capabilities, businesses can significantly improve customer experience and enhance operational efficiency, ultimately leading to greater success in their sales strategies.
What is Hippo?
Hippo is a comprehensive technological platform aimed at transforming your marketing approaches and improving customer interactions. It features two main components: - Conversational Support, which provides excellent customer service through chatbots available 24/7 to resolve inquiries and issues, alongside live chat capabilities for agents to manage more complex situations and deliver customized assistance. Furthermore, it enables direct engagement with customers through phone or audio/video communication. - Customer Engagement Automation handles various facets of your brand's marketing, ensuring a remarkable experience throughout the customer journey. You can effortlessly distribute messages and campaigns across diverse platforms. With Hippo, proactive customer support is made possible, allowing for interactions via their preferred channels from a centralized dashboard. This strategy not only boosts engagement but also guarantees that every customer enjoys a distinctly tailored experience that nurtures brand loyalty. By integrating these advanced features, Hippo ensures that businesses can stay ahead in meeting their customers' evolving needs and preferences.
Integrations Supported
Shopify
BigCommerce
Capsule
Facebook Messenger
Gmail
Help Scout
HubSpot CRM
Insightly
Kommo
API Availability
Has API
API Availability
Pricing Information
$34.99 per month
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zoko
Date Founded
2020
Company Location
India
Company Website
www.zoko.io
Company Facts
Organization Name
JungleWorks
Date Founded
2017
Company Location
United States
Company Website
jungleworks.com/hippo/
Categories and Features
eCommerce Tools
Not specified
WhatsApp Marketing
Not specified
Categories and Features
Conversational Support
Not specified
Customer Engagement
Not specified
Live Chat
Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Proactive Notification
Not specified