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What is Zoko?

Zoko provides an exceptional WhatsApp catalog tool that effectively links your website's inventory to WhatsApp, allowing customers to make purchases directly within the messaging app. This integration helps retain high-intent customers by eliminating the need for them to leave WhatsApp to finalize their transactions. WhatsApp boasts an impressive 500% higher open rate than traditional emails, establishing it as a crucial channel for audience engagement. Customers who initiate contact via WhatsApp are often your most committed leads, facilitating personalized interactions at scale that drive sales. Zoko enables you to engage with, qualify, and convert these leads in real-time, available at any hour. For those in search of unparalleled WhatsApp automation features, FlowHippo emerges as a premier choice. It streamlines everything from simple cash-on-delivery order confirmations to complex workflows that integrate seamlessly with platforms like Shopify and Judge.me, equipping you with the necessary tools to automate repetitive tasks and focus on increasing revenue. By leveraging these capabilities, businesses can significantly improve customer experience and enhance operational efficiency, ultimately leading to greater success in their sales strategies.

What is Hippo?

Hippo is a comprehensive technological platform aimed at transforming your marketing approaches and improving customer interactions. It features two main components: - Conversational Support, which provides excellent customer service through chatbots available 24/7 to resolve inquiries and issues, alongside live chat capabilities for agents to manage more complex situations and deliver customized assistance. Furthermore, it enables direct engagement with customers through phone or audio/video communication. - Customer Engagement Automation handles various facets of your brand's marketing, ensuring a remarkable experience throughout the customer journey. You can effortlessly distribute messages and campaigns across diverse platforms. With Hippo, proactive customer support is made possible, allowing for interactions via their preferred channels from a centralized dashboard. This strategy not only boosts engagement but also guarantees that every customer enjoys a distinctly tailored experience that nurtures brand loyalty. By integrating these advanced features, Hippo ensures that businesses can stay ahead in meeting their customers' evolving needs and preferences.

Media

Media

Integrations Supported

Shopify
Capsule
Facebook Messenger
Gmail
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Judge.me
Magento
Pipedrive
PrestaShop
SITE123
Salesforce
WhatsApp
WordPress
Yelo
Zapier
Zendesk
Zendesk Sell

Integrations Supported

Shopify
Capsule
Facebook Messenger
Gmail
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Judge.me
Magento
Pipedrive
PrestaShop
SITE123
Salesforce
WhatsApp
WordPress
Yelo
Zapier
Zendesk
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

$34.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoko

Date Founded

2020

Company Location

India

Company Website

www.zoko.io

Company Facts

Organization Name

JungleWorks

Date Founded

2017

Company Location

United States

Company Website

jungleworks.com/hippo/

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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