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What is Zoom Rooms?

Zoom Rooms is an AI-enhanced video conferencing and meeting room management platform developed by Zoom for organizations operating physical, hybrid, and distributed workplaces. The software transforms conference rooms, huddle spaces, training facilities, and executive meeting areas into integrated environments for video communication and collaboration. Zoom Rooms supports compatible cameras, microphones, speakers, displays, room controllers, and audiovisual equipment from a range of hardware manufacturers. Its one-touch meeting interface allows participants to start scheduled meetings, join video conferences, and access collaboration tools without manually configuring individual devices. Wireless content sharing enables participants to present information from their computers and mobile devices, while supported interactive displays provide digital whiteboarding capabilities. Intelligent Director uses AI to select camera angles and improve the visibility of participants in hybrid meetings. Smart Gallery creates individual video feeds for people sharing a meeting room, while smart name tags help remote participants identify speakers and attendees. The platform integrates with Microsoft 365, Google Calendar, and Microsoft Exchange to display upcoming meetings, coordinate room reservations, and manage scheduling availability. Interoperability features allow compatible rooms to join Microsoft Teams, Google Meet, and Cisco Webex meetings alongside native Zoom meetings. Centralized room administration provides remote device monitoring, software updates, configuration management, troubleshooting, and reporting for meeting spaces across multiple office locations. Additional capabilities include digital signage, scheduling displays, cloud recording, transcription, customizable room controls, and integration with Zoom Workplace for enterprise communication and collaboration.

What is AppHelp?

As customers navigate their digital journeys, they encounter diverse support needs. Position yourself as a trusted advisor by delivering training solutions that ease the transition to new services or improve current offerings with ongoing assistance. By outsourcing your productivity support tasks, you can focus on your core business goals tied to digital transformation. AppHelp offers a comprehensive suite of migration, onboarding, and continuous support services that enable you to meet and exceed the expectations set by Microsoft and Google’s Cloud Partner Programs. Help your small and medium-sized business clients lower their on-site IT costs with a solid Help Desk solution that can effectively diagnose and resolve issues across a range of platforms, from cloud applications to networking devices and computers. Empower your business clients to take part in the intelligent revolution by providing all-encompassing IoT solutions that integrate devices, applications, and consistent support. Furthermore, AppHelp extends remote assistance for security systems, access control, audio/visual equipment, and an extensive range of other technology needs, ensuring comprehensive coverage for your clients. By providing such a wide array of support services, you not only build stronger relationships with your customers but also significantly improve their overall satisfaction and success in the digital landscape. Ultimately, this commitment to exceptional support will differentiate your business from competitors and solidify your reputation as a leader in the field.

Media

Media

Integrations Supported

Alexa Smart Properties
AppOmni
Innomate
OneVault
SyncPro
Trelica
Workato
Zoom Contact Center
Zoom Workplace
ZoomMate

Integrations Supported

AppWise
G2
Google Workspace
IBM Cloud
Kount
Microsoft 365
Shippo
VMware Cloud
Worldpay

API Availability

API Availability

Pricing Information

$49 per month per room
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/meeting-rooms/

Company Facts

Organization Name

AppDirect

Date Founded

2009

Company Location

United States

Company Website

www.appdirect.com/products/apphelp

Categories and Features

Conference

Not specified

Meeting

Not specified

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Customer Service

Not specified

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