Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Fathom Reviews & Ratings
    7,661 Ratings
    Company Website
  • Mentornity Reviews & Ratings
    99 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    17,211 Ratings
    Company Website
  • GWI Reviews & Ratings
    193 Ratings
    Company Website
  • Google Workspace Reviews & Ratings
    68,909 Ratings
    Company Website
  • Proton Drive Reviews & Ratings
    3,602 Ratings
    Company Website
  • Altium Develop Reviews & Ratings
    1,359 Ratings
    Company Website
  • anny Reviews & Ratings
    114 Ratings
    Company Website
  • Clearooms Reviews & Ratings
    254 Ratings
    Company Website
  • Nasdaq Boardvantage Reviews & Ratings
    296 Ratings
    Company Website

What is Zoom Whiteboard?

Zoom has effectively merged its platform with Zoom Whiteboard, offering users a cutting-edge tool that greatly improves collaborative activities. Participants in Zoom Meetings can create or share whiteboards in real-time, which allows for different access levels depending on the nature of the meeting. To enhance your workshops, take full advantage of Zoom's extensive features to encourage collaboration in exciting new ways. Team members have the ability to interact with whiteboards during meetings as well as outside of them, facilitating productive brainstorming with tools like smart connectors, sticky notes, and comments. Sticky notes help organize information in real-time, ensuring that discussions remain clear and structured. Sharing whiteboards with other Zoom users is simple through the share sheet, allowing everyone to remain engaged. Zoom Whiteboards are readily accessible at any time, whether you are currently in a meeting or not, as they are automatically saved for user convenience. Furthermore, collaboration can take place across multiple devices, including the Zoom client for desktop, web browsers, or Zoom Room for Touch, making teamwork more efficient than ever. This integration not only transforms how teams work together but also encourages creativity and boosts productivity in both remote and hybrid settings, ultimately leading to more successful outcomes. Embracing these tools can significantly reshape the dynamics of teamwork in the digital age.

What is Zoom Contact Center?

Zoom Contact Center offers a comprehensive Contact Center as a Service (CCaaS) solution that harnesses the power of Zoom's advanced unified communications platform, allowing businesses of all sizes to significantly improve their customer support and engagement strategies. The customer experience platform features a variety of sophisticated tools, including intelligent multi-channel routing, an AI-enhanced virtual assistant, straightforward no-code IVR and bot workflows, along with workforce engagement resources, all integrated within the user-friendly Zoom application. By leveraging these capabilities, companies can deliver swift, efficient, and highly personalized customer interactions, which in turn boosts agent productivity and elevates overall business success. Additionally, this platform facilitates communication across multiple channels such as voice, web chat, and mobile SMS, and includes critical functionalities like session routing, queuing, and speech analytics. With robust tools dedicated to session management, administrative control, and comprehensive reporting, organizations are empowered to refine their customer service operations for even greater achievements. This multifaceted approach ensures that businesses remain competitive in an ever-evolving market landscape.

Media

Media

Integrations Supported

Zoom
Zoom Workplace
Eleveo
Flip
Zoom Docs
Zoom Rooms
Zoom Team Chat

Integrations Supported

Zoom
Zoom Workplace
Eleveo
Flip
Zoom Docs
Zoom Rooms
Zoom Team Chat

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$69 per agent per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

explore.zoom.us/en/products/online-whiteboard/

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/contact-center/

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Popular Alternatives

Weje Reviews & Ratings

Weje

Weje.io

Popular Alternatives

Local Measure Engage Reviews & Ratings

Local Measure Engage

Local Measure
Zoom Workplace Reviews & Ratings

Zoom Workplace

Zoom Communications
Whiteboard Fox Reviews & Ratings

Whiteboard Fox

Springbok Solutions
Zoom Virtual Agent Reviews & Ratings

Zoom Virtual Agent

Zoom Communications