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What is ZoomMate?

ZoomMate is an AI-powered workplace productivity and automation platform developed by Zoom to help organizations transform conversations, meetings, and business information into actionable work. The platform extends the capabilities of Zoom AI Companion with agentic AI functionality for autonomous task execution, enterprise knowledge retrieval, and multistep workflow automation. Its meeting intelligence features include automated note-taking, customizable meeting summaries, agenda preparation, discussion analysis, and identification of follow-up actions. ZoomMate can search meeting transcripts, team chats, documents, contacts, and other information stored within Zoom Workplace to answer questions and retrieve relevant organizational context. Agentic search also connects to external applications and web sources, allowing users to research topics and analyze information across multiple systems. The platform provides prebuilt AI agents for sales, marketing, IT, finance, and other business functions, as well as tools for creating custom agents using organizational knowledge and connected applications. Users can interact with these agents directly or invoke them within Zoom Team Chat channels to request information and delegate tasks. Workflow automation supports scheduled briefings, recurring status reports, approval routing, CRM updates, meeting follow-ups, and actions triggered by events or messages. Its contextual memory capabilities retain relevant work information to help generate personalized responses and reduce the need to repeat instructions. ZoomMate integrates with Salesforce, Jira, Google Drive, Microsoft OneDrive, and other supported business applications while providing access to Zoom Slides, Sheets, Paper, and Canvas for generating professional deliverables.

What is Otter.ai?

Otter serves as a hub for conversations, enabling you to utilize an AI-driven assistant to generate detailed notes for various voice interactions such as interviews, meetings, and lectures. The advantages of using Otter extend to organizations of all sizes, as it is relied upon by teams for transcribing crucial discussions. With the release of Otter 2.0, users can access enhanced features aimed at boosting collaboration and productivity. The Teams plan caters to both small and medium enterprises, as well as departments within larger corporations. You have the ability to record and monitor conversations in real-time, and the platform allows for searching, playing, editing, organizing, and sharing of discussions across multiple devices. Users can capture conversations via their smartphone or web browser, and recordings from other platforms can be imported or synchronized seamlessly. Integration with Zoom is also available. The service provides real-time streaming transcripts, enabling users to create comprehensive, searchable notes that incorporate text, audio, images, and speaker identification within minutes. Furthermore, you can share or export these voice notes to keep everyone informed and aligned, fostering effective communication among your team members. Ultimately, Otter enhances the way teams collaborate by making conversations more accessible and manageable.

Media

Media

Integrations Supported

Zoom
Elvance
Google Drive
Microsoft Outlook
Model Context Protocol (MCP)
Salesforce
Zoom Contact Center
Zoom Events
Zoom Phone
Zoom Scheduler
Zoom Whiteboard

Integrations Supported

Zoom
Axis LMS
Dropbox
Google Chrome
HyperOrbit
Outdoo AI
Singulr
Speakwise
alfred_

API Availability

API Availability

Pricing Information

$16.67/user/month
Free Version
Free Trial Offered?

Pricing Information

$8.33 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/ai-assistant/

Company Facts

Organization Name

Otter.ai

Date Founded

2016

Company Location

United States

Company Website

otter.ai/

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

AI Workspaces

Not specified

Generative AI

Not specified

Categories and Features

AI Copilots

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording
File Transfer
On-Demand Recording
Scheduled Recording
Screen Activity Recording
Video Call Recording

Closed Captioning

Not specified

Dictation

Not specified

Education

Not specified

Note-Taking

Image Insertion
Search
Sharing / Collaboration

Speech Recognition

Audio Capture
Automatic Transcription
Specialty Vocabularies
Speech-to-Text Analysis
Voice Recognition

Speech to Text

Not specified

Subtitle

Not specified

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
Full Text Search
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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