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What is ZoomMate?

ZoomMate is an AI-powered workplace productivity and automation platform developed by Zoom to help organizations transform conversations, meetings, and business information into actionable work. The platform extends the capabilities of Zoom AI Companion with agentic AI functionality for autonomous task execution, enterprise knowledge retrieval, and multistep workflow automation. Its meeting intelligence features include automated note-taking, customizable meeting summaries, agenda preparation, discussion analysis, and identification of follow-up actions. ZoomMate can search meeting transcripts, team chats, documents, contacts, and other information stored within Zoom Workplace to answer questions and retrieve relevant organizational context. Agentic search also connects to external applications and web sources, allowing users to research topics and analyze information across multiple systems. The platform provides prebuilt AI agents for sales, marketing, IT, finance, and other business functions, as well as tools for creating custom agents using organizational knowledge and connected applications. Users can interact with these agents directly or invoke them within Zoom Team Chat channels to request information and delegate tasks. Workflow automation supports scheduled briefings, recurring status reports, approval routing, CRM updates, meeting follow-ups, and actions triggered by events or messages. Its contextual memory capabilities retain relevant work information to help generate personalized responses and reduce the need to repeat instructions. ZoomMate integrates with Salesforce, Jira, Google Drive, Microsoft OneDrive, and other supported business applications while providing access to Zoom Slides, Sheets, Paper, and Canvas for generating professional deliverables.

What is Workforce AI?

Workforce AI offers small businesses AI-powered assistants that streamline various functions, including meeting management, email handling, schedule organization, client follow-ups, and the automation of repetitive tasks. These intelligent assistants can engage in Zoom meetings, where they take notes and create transcripts, in addition to preparing follow-up messages, outlining next steps, and assisting with the scheduling of future meetings. They seamlessly connect with a variety of tools to perform designated tasks, and their ability to maintain a shared client context allows for the retention of information from earlier conversations and the standardization of workflows. Moreover, they can escalate sensitive tasks and drafts for human review, which promotes accuracy and compliance. Specifically tailored for small professional service firms and local enterprises, Workforce AI simplifies operations by offering effective solutions that eliminate the need to manage multiple disjointed tools, thereby boosting productivity and efficiency. By adopting this advanced technology, small businesses can devote more time to growth initiatives while the AI manages routine responsibilities, ultimately fostering a more focused approach to their core objectives. In doing so, companies can enhance their overall performance and create a more balanced work environment.

Media

Media

No images available

Integrations Supported

Zoom
Beetsol
Elvance
Google Drive
Jira
Microsoft Outlook
Model Context Protocol (MCP)
Salesforce
Slack
Zoom Contact Center
Zoom Events
Zoom Phone
Zoom Rooms
Zoom Scheduler
Zoom Webinars
Zoom Whiteboard
Zoom Workplace

Integrations Supported

Zoom

API Availability

API Availability

Pricing Information

$16.67/user/month
Free Version
Free Trial Offered?

Pricing Information

$99/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/ai-assistant/

Company Facts

Organization Name

Workforce AI

Date Founded

2024

Company Location

United States

Company Website

www.hireworkforce.ai/

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

AI Workspaces

Not specified

Generative AI

Not specified

Categories and Features

AI Agents

Not specified

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