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What is ZoomMate?

ZoomMate is an AI-powered workplace productivity and automation platform developed by Zoom to help organizations transform conversations, meetings, and business information into actionable work. The platform extends the capabilities of Zoom AI Companion with agentic AI functionality for autonomous task execution, enterprise knowledge retrieval, and multistep workflow automation. Its meeting intelligence features include automated note-taking, customizable meeting summaries, agenda preparation, discussion analysis, and identification of follow-up actions. ZoomMate can search meeting transcripts, team chats, documents, contacts, and other information stored within Zoom Workplace to answer questions and retrieve relevant organizational context. Agentic search also connects to external applications and web sources, allowing users to research topics and analyze information across multiple systems. The platform provides prebuilt AI agents for sales, marketing, IT, finance, and other business functions, as well as tools for creating custom agents using organizational knowledge and connected applications. Users can interact with these agents directly or invoke them within Zoom Team Chat channels to request information and delegate tasks. Workflow automation supports scheduled briefings, recurring status reports, approval routing, CRM updates, meeting follow-ups, and actions triggered by events or messages. Its contextual memory capabilities retain relevant work information to help generate personalized responses and reduce the need to repeat instructions. ZoomMate integrates with Salesforce, Jira, Google Drive, Microsoft OneDrive, and other supported business applications while providing access to Zoom Slides, Sheets, Paper, and Canvas for generating professional deliverables.

What is Zoom Workplace?

Zoom Workplace is an integrated communication and productivity platform developed by Zoom to support collaboration, information sharing, and task management across distributed and hybrid teams. The software combines video meetings, instant messaging, cloud telephony, email, calendar services, and appointment scheduling within a unified workplace environment. Zoom Meetings enables participants to communicate through video and audio, share screens, record sessions, and collaborate using interactive meeting tools. Zoom Chat provides persistent messaging channels, file sharing, threaded discussions, and continuity between conversations that occur before, during, and after meetings. Its ZoomMate AI assistant generates meeting summaries, identifies follow-up actions, drafts communications, retrieves information, and helps automate recurring workplace activities. Zoom Canvas allows users to create collaborative documents, tables, forms, project plans, and internal knowledge resources using AI-assisted content generation. Zoom Whiteboard provides interactive canvases for brainstorming, mind mapping, flowchart creation, diagramming, and real-time visual collaboration. Zoom Clips supports asynchronous video communication through screen recording, webcam capture, video editing, and AI avatar-generated presentations. Zoom Tasks converts action items from meetings, chats, calls, and emails into assignments with owners, due dates, and progress tracking. Zoom Hub and Zoom Video Management provide centralized tools for organizing documents, whiteboards, recordings, video clips, and other shared content. Zoom Workplace also supports business application integrations, configurable administrative permissions, enterprise security controls, and access across desktop, mobile, and browser-based environments.

Media

Media

Integrations Supported

Zoom
Zoom Contact Center
Zoom Events
Zoom Phone
Zoom Rooms
Zoom Scheduler
Zoom Webinars
Zoom Whiteboard
Google Drive
Jira
Microsoft Outlook
Salesforce
Slack

Integrations Supported

Zoom
Zoom Contact Center
Zoom Events
Zoom Phone
Zoom Rooms
Zoom Scheduler
Zoom Webinars
Zoom Whiteboard
GrowthZone
Netarx
Zoom Digital Signage
Zoom My Notes
Zoom Revenue Accelerator
Zoom Slides
Zoom Virtual Agent

API Availability

API Availability

Pricing Information

$16.67/user/month
Free Version
Free Trial Offered?

Pricing Information

$13.32/user/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/ai-assistant/

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

www.zoom.com/en/products/collaboration-tools/

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Meeting Assistants

Not specified

AI Productivity

Not specified

AI Tools

Not specified

AI Workspaces

Not specified

Generative AI

Not specified

Categories and Features

Business VoIP

Not specified

Collaboration

Not specified

Digital Signage

Not specified

Digital Workplace

Not specified

Hot Desk Booking

Not specified

Kiosk

Not specified

Team Chat

Not specified

Video Conferencing

Not specified

Video Recording

Not specified

Visitor Management

Not specified

Web Conferencing

Not specified

Whiteboard

Not specified

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