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What is aiQuote?

aiQuote is an AI-powered answering service that helps businesses answer calls, qualify leads, collect customer details, generate quotes, and follow up automatically. The platform is designed for companies that lose opportunities when calls go unanswered, quotes take too long, or employees spend too much time handling routine phone inquiries. aiQuote answers incoming calls 24/7, giving businesses a consistent way to respond to customers even after hours, during busy periods, or when staff members are unavailable. The AI gathers caller information, understands quote needs, applies predefined pricing rules, and produces custom quotes without requiring manual calculation. It can then send quotes and next steps through SMS or email, helping prospects move forward while their interest is still fresh. aiQuote also supports caller ID and spam filtering, allowing businesses to avoid wasting time on unwanted calls while still capturing real leads. The platform can handle multiple calls at the same time, which is especially useful for companies with seasonal spikes, ad campaigns, or high inquiry volume. Its CRM integration capabilities help log inquiries, store lead details, and keep customer information connected with the tools a business already uses. aiQuote’s onboarding process includes collecting business information, holding a strategy meeting to define the agent’s questions and process, and building and testing the AI agent before launch. By automating call answering, quoting, follow-up, and lead capture, aiQuote helps businesses reduce manual work and improve customer response times. The platform gives companies a practical way to free up staff, protect revenue opportunities, and scale customer interactions without adding more phone support.

What is Nextiva XBert?

Nextiva XBert is an AI-powered assistant designed to oversee customer communications, acting as an answering service, receptionist, and support representative that operates 24/7 to manage phone calls, texts, chats, and emails. It greets callers, answers questions, organizes and modifies appointments, gathers lead details, and resolves common inquiries autonomously, only escalating issues when they surpass the AI's expertise or involve sensitive information. The performance of XBert is enhanced through the analysis of your business website, services, hours of operation, and frequently asked questions, allowing it to continuously improve its responses based on actual user interactions. It merges voice, text, and chat into a unified conversation thread, ensuring that the context remains intact across various communication channels. Built on Nextiva's powerful enterprise framework, it complies with regulatory standards such as PCI DSS, HIPAA, and GDPR, while also offering features like comprehensive call recording and transcription, along with customizable operational limits. Starting at around $99 monthly for a defined number of AI interactions, XBert can be set up in just a few minutes without requiring any programming knowledge, making it suitable for a diverse array of businesses. Additionally, its flexible nature enables it to adapt and grow alongside your business's evolving needs, ensuring long-term alignment with your operational goals. This makes XBert not just a tool, but a valuable partner in enhancing customer engagement and efficiency.

Media

No images available

Media

No images available

Integrations Supported

Nextiva

Integrations Supported

Nextiva

API Availability

Has API

API Availability

Has API

Pricing Information

$200/month/location
Free Version
Free Trial Offered?

Pricing Information

$15/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

aiQuote

Date Founded

2024

Company Location

United States

Company Website

aiquote.co

Company Facts

Organization Name

Nextiva XBert

Date Founded

2025

Company Location

United States

Company Website

www.nextiva.com/products/ai-receptionist

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