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What is eBanqo?

An AI chatbot can efficiently handle inquiries, alleviating pressure on your support staff while enhancing the speed of responses. By extending live chat capabilities beyond your website, you can interact with customers in real-time across various messaging platforms, streamlining the customer support experience significantly. This allows customers the convenience to self-serve, purchase products, and resolve their issues independently without direct contact with your team. Additionally, you can send targeted messages, including announcements, updates, and promotions, to multiple messaging apps, maximizing outreach. Utilizing our advanced targeting features, you can tailor messages that are more likely to resonate with specific customer segments. Setting up your chatbot and linking it to your messaging channels takes just minutes, thanks to our user-friendly platform. Enhance your Knowledge Base by adding an unlimited number of questions and answers, which helps in automating frequently asked queries. Furthermore, by integrating eBanqo Messenger with your existing backend systems—such as CRM, help desks, and email—you can ensure seamless access to the information you require. This comprehensive approach not only improves customer satisfaction but also optimizes operational efficiency within your organization.

What is ReferralYogi?

We assess performance and provide detailed insights into the effectiveness of all your application channels. Our analyses cover metrics such as traffic volume, channel efficiency, and customer loyalty scores. There is also a sophisticated chat interface designed for your sales and support teams, allowing them to handle multiple live conversations from various app channels at once. Among the notable functionalities is the Business Initiated conversations feature, which makes it easier to start or rekindle interactions with customers through messages that can contain routine updates or reminders related to specific transactions. Additionally, our standard REST APIs enable your back-end systems to automatically dispatch messages based on established business criteria. These APIs are seamlessly integrated with your CRM and ERP systems, which enhances the ability of our chatbot to provide real-time responses by utilizing data from incoming inquiries, thereby ensuring a fluid communication experience. Consequently, users enjoy a more interactive engagement with your brand, ultimately fostering stronger customer connections and loyalty over time.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Instagram
Telegram
WeChat
WhatsApp
X (Twitter)
iMessage

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

eBanqo

Date Founded

2019

Company Location

United States

Company Website

www.ebanqo.com

Company Facts

Organization Name

ReferralYogi

Date Founded

2017

Company Location

India

Company Website

www.referralyogi.com

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Not specified

Categories and Features

Reputation Management

Not specified

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