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What is eFone?

eFone, a cloud communications company based in Canada, delivers a comprehensive phone solution that integrates voice calling, text messaging, and an AI-powered help desk, thereby removing the necessity for various service providers in telephony, business messaging, and customer support. Rather than depending on traditional copper landlines or a designated physical device, eFone operates exclusively over the internet, enabling businesses to use a cloud-hosted phone number that can be accessed from nearly any location. This cutting-edge method not only simplifies communication but also significantly improves operational flexibility for organizations of any size, allowing them to adapt swiftly to changing needs and enhance their overall efficiency. By leveraging such technology, eFone positions itself as a forward-thinking solution for modern business communication challenges.

What is D Line?

D Line is a cloud-based telephony solution tailored for small and growing enterprises, designed to enhance business communication through a shared workspace that incorporates features such as extensions, personalized greetings, specific business hours, ring groups, efficient call routing, voicemail options, and call recording capabilities. This service enables users to place calls to both Canada and the United States while adhering to fair-use policies. Accessing D Line is user-friendly, as it can be utilized through web browsers, compatible with both Windows and macOS, and offers dedicated apps for iOS and Android devices; additionally, a Chrome extension enhances usability with click-to-call features for web-based CRM systems. The Advanced plan provides a suite of enhanced functionalities, including business texting, AI-powered call transcription and summaries, call history inquiries, automatic recording of calls, and team video conferencing options. With D Line, teams can expertly handle both incoming and outgoing calls, reroute calls among colleagues, manage voicemails efficiently, and review recorded or transcribed conversations for better clarity. Pricing is structured around workspaces rather than individual users, with extra charges applicable for additional numbers and messaging services. Moreover, customers can take advantage of a paid 14-day trial and benefit from free number porting, allowing for a seamless transition to the new service. This comprehensive approach makes D Line an ideal choice for businesses aiming to optimize their communication strategies and foster collaboration among team members. As such, it stands out as a versatile solution in the competitive landscape of telephony services.

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Media

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Integrations Supported

Integrations Supported

HubSpot CRM
Pipedrive
Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

$10/month
Free Trial Offered?

Pricing Information

$20/month/workspace
Base is $20 per workspace per month; Advanced is $35 per workspace per month. Both include one phone number and unlimited extensions; calling is unlimited to the US and Canada under fair-use terms. Extra numbers are $2/month each. SMS/10DLC is $5/month per campaign. A 14-day trial costs $3. Annual billing is offered with two months free. Desk-phone hardware is quoted separately.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

eFone

Date Founded

2015

Company Location

Canada

Company Website

efone.app/

Company Facts

Organization Name

DaVinci Tech Solutions

Date Founded

2020

Company Location

United States

Company Website

d-line.app

Categories and Features

Business VoIP

Not specified

Categories and Features

Business VoIP

Not specified

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