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What is eFone?

eFone, a cloud communications company based in Canada, delivers a comprehensive phone solution that integrates voice calling, text messaging, and an AI-powered help desk, thereby removing the necessity for various service providers in telephony, business messaging, and customer support. Rather than depending on traditional copper landlines or a designated physical device, eFone operates exclusively over the internet, enabling businesses to use a cloud-hosted phone number that can be accessed from nearly any location. This cutting-edge method not only simplifies communication but also significantly improves operational flexibility for organizations of any size, allowing them to adapt swiftly to changing needs and enhance their overall efficiency. By leveraging such technology, eFone positions itself as a forward-thinking solution for modern business communication challenges.

What is Kloud 7?

Enhance the efficiency of your business communication with a modern cloud-based phone system tailored to meet contemporary requirements. Easily integrate leading applications and software solutions to refine your communication tactics. Maintain constant connectivity, promote effective collaboration, and enable smooth communication through business voice services that are available on any device at any moment. Take advantage of real-time call analytics to track every engagement and remain up-to-date. Employ a sophisticated call recording system equipped with AI-driven sentiment analysis to gain deeper insights into customer interactions. Ensure that your contact center callers enjoy a seamless experience, which ultimately translates to increased customer satisfaction and loyalty. This holistic approach not only simplifies communication processes but also cultivates an environment where productivity can thrive, leading to overall business growth.

Media

No images available

Media

Integrations Supported

Integrations Supported

Microsoft Teams

API Availability

API Availability

Pricing Information

$10/month
Free Trial Offered?

Pricing Information

Subscription
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eFone

Date Founded

2015

Company Location

Canada

Company Website

efone.app/

Company Facts

Organization Name

Kloud7 (often stylized as Kloud 7)

Date Founded

2012

Company Location

Mobile, Alabama, USA

Company Website

kloud7.com

Categories and Features

Business VoIP

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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