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What is friendlyway Visitor Management?

friendlyway Visitor Management is an enterprise-ready system for managing visitors, contractors, and employees from one centralized, cloud-based platform. The solution streamlines the journey from pre-registration and invitations through lobby check-in, badge printing, wayfinding, and post-visit surveys. Check-in can be handled via self-service kiosks or tablets that support QR/PIN sign-in, ID/passport scanning, photo capture, and automatic badge or card issuance, reducing front-desk workload while improving first impressions. The software allows organizations to design configurable workflows aligned to their security, compliance, and visitor experience requirements. Different flows can be defined for external guests, vendors, temporary workers, internal staff, or VIPs, with options to present digital documents, safety instructions, and other content and capture legally binding e-signatures. Multi-site support, multi-language interfaces, and flexible templates for notifications, badges, and agreements make it suitable for distributed, global operations. Beyond check-in, friendlyway provides real-time occupancy visibility and detailed visit logs for audits and incident response. Integration with access control and enterprise systems enables features like watchlist screening, emergency mode with evacuation lists, and automated host alerts. Because it runs on the friendlyway Cloud Platform, organizations can extend the deployment with digital signage, guidance, and self-service modules – creating a unified solution for visitor management, access, and on-site communication.

What is Real Receptionist?

The reception area represents the first point of contact for every visitor to your organization, emphasizing the importance of personal engagement. The RealReceptionist™ embodies this personal connection by extending a warm and welcoming greeting to each guest. This method not only elevates the overall sense of hospitality but also enhances security measures. In contrast to a purely 'virtual' or 'digital' reception, the RealReceptionist™ prioritizes the essential personal service that makes guests feel genuinely appreciated. Utilizing the RealReceptionist™ guarantees that a lasting impression is made on all who visit. This elegantly designed, powder-coated kiosk is built to withstand wear while seamlessly fitting into various environments. It comes equipped with a high-performance computer, a 22” touchscreen, an integrated HD camera, a microphone, speakers, and an optional QR reader, thereby streamlining both the pre-registration and check-in processes for arriving guests. By merging practicality with sophistication, the RealReceptionist™ assures that the reception experience is not only efficient but also leaves a memorable impact. Ultimately, this innovative solution transforms the reception experience into one that guests will remember fondly.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

friendlyway

Date Founded

1998

Company Location

USA, Germany

Company Website

www.friendlyway.com/visitor-management-solution/

Company Facts

Organization Name

Teleportel

Company Location

Belgium

Company Website

www.teleportel.com/rrv2/index.html

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Video Conferencing

Not specified

Web Conferencing

Not specified

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