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What is gloCOM?

gloCOM is a powerful desktop Unified Communications solution designed to enhance your business communication by seamlessly integrating with PBXware, our VoIP Telephony Platform. Its main goal is to simplify and improve your daily communication and collaboration activities. This dynamic application incorporates all the necessary tools for efficient teamwork, such as IP Phone integration, Softphone functionalities, instant messaging, conferencing capabilities, access to CRM systems, faxing, file transfers, and many other features. All of gloCOM's offerings are neatly organized within a single, intuitive desktop interface, providing an outstanding user experience across various major desktop platforms. Offered in Office, Business, Agent, and Supervisor Editions, gloCOM customizes its features to boost efficiency and productivity, making it a flexible solution for different business requirements. In addition to its extensive range of tools, gloCOM empowers teams to enhance their connectivity and collaboration, paving the way for more effective operations overall. This makes gloCOM not just a communication tool but an essential asset for any organization aiming to thrive in the modern business landscape.

What is UNIVERGE 3C?

In the modern business environment, effective Unified Communications and collaboration are vital. Utilizing a comprehensive solution enables your entire workforce to experience improved communication benefits. The UNIVERGE 3C system facilitates proactive collaboration from any location and at any time, featuring powerful IP telephony and UC&C software that integrates seamlessly whether deployed on-premises, in the cloud, or in hybrid configurations. This solution meets the increasing expectations from customers, colleagues, and partners for faster responses and higher service quality. By embedding a digital workplace strategy, organizations can create engaging and connected experiences for both employees and clients, promoting smooth and personalized interactions whenever needed. This strategy not only enhances the efficiency of your workforce but also strengthens their ability to quickly adapt to evolving business demands. Furthermore, it ensures customer engagements are both welcoming and informative, empowering teams to work collaboratively and effectively with co-workers, clients, and suppliers in real-time. Embracing such cutting-edge solutions can fundamentally reshape your organization's communication dynamics, ultimately leading to improved productivity and greater satisfaction among all stakeholders. As a result, businesses can leverage these advancements to navigate challenges more adeptly and foster a culture of continuous improvement.

Media

Media

Integrations Supported

PBXware

Integrations Supported

PBXware

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bicom Systems

Date Founded

2003

Company Location

United Kingdom

Company Website

www.bicomsystems.com/products/glocom/

Company Facts

Organization Name

NEC

Company Location

United States

Company Website

www.nec-enterprise.com/products/UNIVERGE-3C

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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