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What is nexogy?

Nexogy® transforms the way businesses operate by consolidating phone systems, messaging, internet access, and video conferencing into one cohesive platform. This integration fosters effortless communication management across multiple channels, allowing for rapid response to incoming messages. Equipped with features such as automated responses and document sharing, businesses can significantly enhance their productivity levels, enabling them to complete tasks more efficiently. Users benefit from the convenience of communicating through their smartphones while still accessing the full range of traditional phone system functionalities. Furthermore, the clear commission structure offers clients an intuitive tool that boosts satisfaction and nurtures long-lasting partnerships. Nexogy® also provides some of the best high-speed bandwidth rates available nationwide, making large data transfers and smooth streaming of audio and video content possible. To further enhance communication within the organization, supervisors can record, monitor, and provide coaching to their agents, as well as join ongoing calls, thereby promoting improved interactions between agents and customers. This all-encompassing strategy ensures that businesses are equipped to adapt and succeed in an ever-evolving digital environment, ultimately leading to greater operational efficiency and innovation.

What is Ekiga?

Originally known as GnomeMeeting, Ekiga is a free and open-source software that facilitates SoftPhone, video conferencing, and instant messaging over the Internet. Its capabilities deliver high-definition sound and video quality that rivals DVDs. By adhering to the two primary telephony standards, SIP and H.323, Ekiga guarantees compatibility with a broad array of service providers, as well as various hardware and software options. This application first launched in 2001 as part of a graduation project under its previous name when technologies such as voice over IP, IP telephony, and video conferencing were just beginning to gain traction. At that time, the GNU/Linux desktop environment was still maturing, and the multimedia functionalities available were quite limited. Many webcam drivers were plagued by significant problems, ALSA had not yet been implemented, and achieving full-duplex audio was a notable challenge. Performance issues were prevalent, particularly due to the widespread use of proprietary codecs. Nevertheless, Ekiga emerged as a groundbreaking solution! Its introduction not only filled a gap in the market but also paved the way for the development of modern communication tools that we now rely on every day. The legacy of Ekiga continues to influence the evolution of online communication technologies, reflecting the rapid advancements we have witnessed since its inception.

Media

Media

Integrations Supported

Asterisk
Drupal

Integrations Supported

Asterisk
Drupal

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

nexogy

Date Founded

1999

Company Location

United States

Company Website

www.nexogy.com

Company Facts

Organization Name

Ekiga

Date Founded

2001

Company Location

United States

Company Website

www.ekiga.org

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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