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What is nexogy?

Nexogy® transforms the way businesses operate by consolidating phone systems, messaging, internet access, and video conferencing into one cohesive platform. This integration fosters effortless communication management across multiple channels, allowing for rapid response to incoming messages. Equipped with features such as automated responses and document sharing, businesses can significantly enhance their productivity levels, enabling them to complete tasks more efficiently. Users benefit from the convenience of communicating through their smartphones while still accessing the full range of traditional phone system functionalities. Furthermore, the clear commission structure offers clients an intuitive tool that boosts satisfaction and nurtures long-lasting partnerships. Nexogy® also provides some of the best high-speed bandwidth rates available nationwide, making large data transfers and smooth streaming of audio and video content possible. To further enhance communication within the organization, supervisors can record, monitor, and provide coaching to their agents, as well as join ongoing calls, thereby promoting improved interactions between agents and customers. This all-encompassing strategy ensures that businesses are equipped to adapt and succeed in an ever-evolving digital environment, ultimately leading to greater operational efficiency and innovation.

What is Microsoft Teams Phone?

Stay connected through voice and video calls with Teams Phone, available on your computer, tablet, mobile device, or desk phone. You can effortlessly start and receive both voice and video calls right within Teams, allowing you to stay in touch and boost productivity no matter where you are. This multifunctional application merges calling, chat, meetings, and collaboration into a single platform, enabling more efficient work processes. Experience cutting-edge, AI-driven calling features, along with integrated solutions from various partners. You also have access to an extensive selection of devices customized for diverse business needs, as well as flexible financing options to suit your budget. Manage and oversee your voice and video calling with ease through the Teams admin center, ensuring your business communications are as effective as possible. With Teams, you harness the internet's capabilities to make and receive audio and video calls, guaranteeing connectivity and productivity, irrespective of your work environment. This smooth integration not only fosters collaboration but also improves your overall workflow, making Teams an essential asset for contemporary businesses. As you navigate the demands of modern work, the versatility of Teams empowers you to adapt and thrive in any situation.

Media

Media

Integrations Supported

GaggleAMP
Leexi
Microsoft 365
Microsoft Teams
Outdoo AI
Pinpoint
Socialive
Ubeya

Integrations Supported

GaggleAMP
Leexi
Microsoft 365
Microsoft Teams
Outdoo AI
Pinpoint
Socialive
Ubeya

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

nexogy

Date Founded

1999

Company Location

United States

Company Website

www.nexogy.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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