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What is oChats?

oChats serves as an all-in-one live chat software and CRM specifically designed for sales via WhatsApp and various social media platforms. Leveraging the official Meta WhatsApp Cloud API, it consolidates customer interactions into a unified team inbox that facilitates collaboration among multiple agents. Key features include automation of workflows driven by preset rules, 24/7 chatbot availability, streamlined processes for lead qualification and chat distribution, extensive WhatsApp broadcast campaigns, integration of contacts from various channels, and a comprehensive analytics dashboard for managers, complete with detailed permission controls. This platform significantly improves communication efficiency while offering crucial insights into team performance and customer engagement tactics. Furthermore, oChats empowers businesses to foster stronger relationships with their customers through enhanced interaction management.

What is Slovio?

Slovio is a robust AI-driven solution for customer engagement designed specifically for enterprises throughout India, offering a range of features like AI chatbots, automated calling, WhatsApp integration, customer support automation, lead generation, appointment scheduling, marketing campaign management, CRM tools, and omnichannel messaging. This platform allows businesses to engage with clients through multiple channels—including WhatsApp, Instagram, RCS, SMS, web chat, email, and voice calls—streamlining these interactions in a unified interface. By leveraging Slovio, teams can optimize their sales workflows, improve customer service, qualify leads, perform follow-ups, and handle bookings efficiently, all while utilizing a shared inbox and comprehensive customer records. Moreover, its customizable workflows make campaign management more effective and ensure smooth transitions for customers, while integrations with commerce and spreadsheet platforms further extend its capabilities. Slovio proves especially advantageous for various sectors such as healthcare, real estate, automotive, e-commerce, education, travel, hospitality, financial services, and B2B software, helping them align customer interactions and automate routine engagement tasks. In summary, Slovio not only enhances communication but also enables organizations to create personalized experiences that strengthen customer relationships significantly. This positions businesses to thrive in an increasingly competitive market.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Google Sheets
Shopify
WooCommerce
Zapier

API Availability

API Availability

Pricing Information

$359/year
Free Trial Offered?

Pricing Information

₹999/month
The Starter platform fee is ₹999 per month, plus 18% GST. Messaging, AI usage and call charges are billed separately from a prepaid wallet and vary by channel and destination. Higher platform tiers are also available.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Yaeris Digital Services

Date Founded

2019

Company Location

Malaysia

Company Website

ochats.io

Company Facts

Organization Name

Slovio

Date Founded

2026

Company Location

India

Company Website

slovio.ai/

Categories and Features

Categories and Features

AI Agents

Not specified

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