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What is oChats?

oChats serves as an all-in-one live chat software and CRM specifically designed for sales via WhatsApp and various social media platforms. Leveraging the official Meta WhatsApp Cloud API, it consolidates customer interactions into a unified team inbox that facilitates collaboration among multiple agents. Key features include automation of workflows driven by preset rules, 24/7 chatbot availability, streamlined processes for lead qualification and chat distribution, extensive WhatsApp broadcast campaigns, integration of contacts from various channels, and a comprehensive analytics dashboard for managers, complete with detailed permission controls. This platform significantly improves communication efficiency while offering crucial insights into team performance and customer engagement tactics. Furthermore, oChats empowers businesses to foster stronger relationships with their customers through enhanced interaction management.

What is Zena AI?

Zena enables companies to function effortlessly within the WhatsApp platform. Instead of requiring clients to leave the chat for an external website, complete forms, or wait for email replies, Zena allows these processes to occur within the messaging interface itself. This integration facilitates lead generation, answers common inquiries, shares documents safely, directs team questions, and handles follow-ups, all seamlessly embedded in a regular WhatsApp conversation. For teams, Zena amplifies the chat experience by adding an operational framework that supports interactions: it includes a multilingual AI that can reply in both written and spoken formats, a unified WhatsApp inbox, functionalities for capturing leads, broadcasting messages, CRM timelines, detailed analytics, no-code chat flows, integration with Google Sheets, access to REST APIs, and assistance with WhatsApp Coexistence onboarding. This extensive range of features guarantees that businesses can connect with customers effectively while keeping communication processes streamlined and organized, ultimately enhancing overall productivity.

Media

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$359/year
Free Version
Free Trial Offered?

Pricing Information

$55
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Yaeris Digital Services

Date Founded

2019

Company Location

Malaysia

Company Website

ochats.io

Company Facts

Organization Name

Fictora Labs

Date Founded

2025

Company Location

United Arab Emirates

Company Website

fictoralabs.ae

Categories and Features

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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