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What is phone.systems?

phone.systemsâ„¢ provides a cutting-edge, cloud-based virtual phone system that frees users from the limitations of traditional phone services, facilitating seamless connectivity worldwide. There is no requirement for specific hardware or software acquisitions, as this system is crafted to work harmoniously with any telecom provider. This adaptable virtual phone solution features an extensive range of tools, such as automated voice menus, voicemail-to-email conversion, conference calling, caller and time routing, and internal extension options, among others. Its unique, intuitive management dashboard uses a drag-and-drop interface, enabling users to quickly set up voice settings in real time as they visually organize them, guaranteeing swift access to the communication platform. Additionally, users can effortlessly oversee and adjust the system from any web browser, promoting both flexibility and user-friendliness. Overall, phone.systemsâ„¢ enhances communication efficiency and adaptability for individuals and organizations, ensuring a modern approach to telephony. This innovative system is designed with user experience in mind, making it a valuable tool for enhancing productivity and collaboration.

What is Mango Voice?

Mango Voice allows you to effortlessly tailor your phone system and manage calls with ease! Our innovative Digital Switchboard comes equipped with a simple drag-and-drop interface. With Mango Voice, you have the power to determine how each extension handles incoming calls. The Digital Switchboard enables you to choose actions from a list and seamlessly integrate them into your dial plan by dragging them in. You can also rearrange these actions within the dial plan to suit your preferences, simply by dragging them around. After finalizing your configuration, simply click save, and your changes will be applied instantly. Mango Voice is designed to work with most Cisco and Yealink phone models, while other brands may not receive support. Yealink phones are particularly regarded as the top choice currently available in the market. For further details on phone compatibility, please contact a sales representative. Moreover, delving into the extensive features of Mango Voice can significantly improve your communication efficiency and overall productivity. Enhance your phone experience today with Mango Voice!

Media

Media

Integrations Supported

CareStack
Curve Hero
ResEasy

Integrations Supported

CareStack
Curve Hero
ResEasy

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per month
Free Trial Offered?
Free Version

Pricing Information

$28.95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

telecom.center

Date Founded

2004

Company Location

Ireland

Company Website

phone.systems

Company Facts

Organization Name

Mango

Date Founded

2013

Company Location

United States

Company Website

mangovoice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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