Zadarma Reviews & Ratings

Zadarma

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 12 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is phone.systems?

phone.systemsâ„¢ provides a cutting-edge, cloud-based virtual phone system that frees users from the limitations of traditional phone services, facilitating seamless connectivity worldwide. There is no requirement for specific hardware or software acquisitions, as this system is crafted to work harmoniously with any telecom provider. This adaptable virtual phone solution features an extensive range of tools, such as automated voice menus, voicemail-to-email conversion, conference calling, caller and time routing, and internal extension options, among others. Its unique, intuitive management dashboard uses a drag-and-drop interface, enabling users to quickly set up voice settings in real time as they visually organize them, guaranteeing swift access to the communication platform. Additionally, users can effortlessly oversee and adjust the system from any web browser, promoting both flexibility and user-friendliness. Overall, phone.systemsâ„¢ enhances communication efficiency and adaptability for individuals and organizations, ensuring a modern approach to telephony. This innovative system is designed with user experience in mind, making it a valuable tool for enhancing productivity and collaboration.

What is Zadarma?

One Platform for All Business Calls Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow. Highlights include: - Visual PBX constructor for intuitive setup - AI call agents and speech recognition tools - Automatic call distribution (ACD) and IVR setup - eSIM for global mobile connectivity - Full API access to automate and integrate with your systems - 24/7 support and detailed documentation Perfect for companies managing international communication, remote support, or multi-channel sales teams.

Media

Media

Integrations Supported

Integrations Supported

Bitrix24
Cloudonix
Facebook
Flowlu
LASERWAR CRM
Microsoft Teams
Nekton.ai
Oki-Toki
Orderry
Pipedrive
Planfix
RemOnline
Salesforce
Shopify
Slack
Stackreaction
Telegram
Zendesk
Zoho CRM
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per month
Free Version

Pricing Information

$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

telecom.center

Date Founded

2004

Company Location

Ireland

Company Website

phone.systems

Company Facts

Organization Name

Zadarma

Date Founded

2006

Company Location

Bulgaria

Company Website

zadarma.com/en/

Categories and Features

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Recording

Call Sharing
Distributed Call Recording
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CRM

Calendar/Reminder System
Call Logging
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Task Management

eSIMs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration

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