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What is rylivo?

Rylivo operates as a business call assistant, developed by Rylivo UG (haftungsbeschränkt) in Berlin, with the capability to manage incoming calls by leveraging pre-approved business details. This service efficiently handles callback requests and provides comprehensive call notes for future reference. For clients using their own phone numbers, call forwarding is facilitated through the telephone service provider. When scheduling appointments, a compatible connected calendar is essential, and if availability is not confirmed, staff members will manually address the request. The service is available in various monthly plans, beginning at €99, with additional tiers priced at €299 and €499 for team usage. For those opting for annual subscriptions, pricing is set at €84, €254, and starting from €424 per month, all of which are paid upfront on an annual basis, totaling €1,008, €3,048, and from €5,088, respectively. It's important to note that all listed prices exclude VAT. Each plan includes different monthly minute limits of 1,000, 3,000, and a starting point of 5,000 minutes, with any extra minutes charged at €0.15 each. Setup is incorporated within the service, although there may be additional fees for carrier forwarding. Furthermore, users can anticipate a streamlined integration process, significantly enhancing their overall calling experience, making it a valuable tool for businesses seeking to optimize their communication strategies.

What is Zo by Zocdoc?

Zo, created by Zocdoc, is an advanced AI-powered phone assistant that efficiently handles incoming scheduling calls, thereby reducing the annoyance associated with hold times and traditional IVR systems while seamlessly booking patient appointments directly into current electronic health record (EHR) systems through natural and engaging conversations. Capable of managing an unlimited number of calls simultaneously, Zo independently resolves up to 70% of scheduling queries, escalating more complex issues to human staff only when necessary. Furthermore, Zo can be customized to align with the specific booking procedures of various practices, integrates smoothly with their telecommunications and EHR systems, and intelligently directs patients by routing routine requests to nurse practitioners and reserving intricate matters for physicians. Practices incur charges solely for successfully scheduled appointments, eliminating any upfront costs, per-minute charges, or burdensome contracts, making it a low-risk implementation choice. Early adopters have noted that the average time to resolve calls is less than 3 minutes and 30 seconds, with no hold time involved, along with patient satisfaction ratings exceeding 80%. This remarkable efficiency not only streamlines operations but also greatly enhances the overall experience for patients, fostering a more positive interaction with healthcare services. Additionally, such a system empowers healthcare providers to focus more on patient care rather than administrative tasks, thus contributing to a more effective healthcare environment.

Media

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Integrations Supported

Integrations Supported

Google Cloud Platform

API Availability

API Availability

Pricing Information

€99/month, excluding VAT

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Rylivo UG (haftungsbeschränkt)

Company Location

Germany

Company Website

rylivo.com

Company Facts

Organization Name

Zocdoc

Date Founded

2007

Company Location

United States

Company Website

www.zocdoc.com/about/ai-phone-assistant/

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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