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Ratings and Reviews 0 Ratings
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What is servuno?
Servuno is an online CRM and business management platform tailored for small to medium-sized service businesses, encompassing sectors like trades, IT companies, agencies, driving schools, and office settings. The tool consolidates vital elements such as customer records, contact details, service agreements, active services, notes, and customer histories into one user-friendly interface. Users can expand its capabilities with optional modules, including a customizable customer portal that showcases the company's branding, ticket management, invoicing features, employee oversight, time tracking, document storage, customer communication tools, reminders, and route optimization functionalities. Teams can designate various roles and permissions, while customers enjoy the convenience of the portal to access services, update their information, and submit requests with ease. This software-as-a-service (SaaS) solution is accessible through any web browser on a range of devices, such as computers, tablets, and smartphones, thus negating the requirement for software installation or dedicated servers. Subscription pricing is based on the number of administrative user accounts, and customers who utilize the portal do not contribute to this count. Furthermore, businesses can modify their module selections as their needs evolve over time, providing a personalized experience for each organization. This level of customization empowers companies to concentrate on growth while streamlining their operational processes effectively. As a result, Servuno not only enhances efficiency but also supports businesses in adapting to changing market demands.
What is PennyPuffin?
PennyPuffin is an all-encompassing online business management tool designed specifically for small businesses, service providers, retail establishments, and B2B companies. This platform integrates critical features like invoicing, customer management, CRM, point of sale systems, inventory management, e-commerce, project oversight, appointment scheduling, support ticketing, team collaboration, and accounting into one intuitive interface. Users can choose to activate different modules based on their specific requirements, allowing for efficient management of customers, products, orders, employees, and daily business activities through a centralized system. Moreover, it includes customer portals and business profiles aimed at boosting online presence, allowing clients to find and interact with businesses through bookings, orders, and messaging options. Importantly, the core software is provided at no cost to businesses, supporting an unlimited number of users without charging per-user fees, while tailored modules and implementation assistance are available for a fee determined by individual estimates. This pricing structure promotes flexibility, ensuring that businesses can adapt and expand their operations seamlessly as they evolve. Furthermore, with its robust features, PennyPuffin empowers small enterprises to streamline their workflows and enhance customer satisfaction effectively.
Integrations Supported
Integrations Supported
Dolibarr
Finago Procountor
Gmail
Google Calendar
Microsoft Entra ID
Microsoft Teams
RustDesk
API Availability
API Availability
Has API
Pricing Information
€29.90/month
servuno S costs €29.90 per month for one administrative access with a 12-month term (€358.80 billed in advance). Prices exclude VAT. Shorter terms cost more per month; longer terms cost less. Customer-management and service-catalog features are included. Optional modules are priced separately, starting at €2.90 per month. No setup fee.
Free Trial Offered?
Pricing Information
$0
Core tools and modules are free at €0 / $0, with unlimited users and no per-user fees. Optional custom module development and tailor-made implementation help are quoted per project.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
Funck GmbH
Date Founded
2023
Company Location
Germany
Company Website
servuno.de/
Company Facts
Organization Name
Archipelago Technics Oy
Date Founded
2010
Company Location
Finland
Company Website
pennypuffin.com/en/
Categories and Features
CRM
Not specified
Customer Self-Service
Not specified