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What is servuno?
Servuno is an online CRM and business management platform tailored for small to medium-sized service businesses, encompassing sectors like trades, IT companies, agencies, driving schools, and office settings. The tool consolidates vital elements such as customer records, contact details, service agreements, active services, notes, and customer histories into one user-friendly interface. Users can expand its capabilities with optional modules, including a customizable customer portal that showcases the company's branding, ticket management, invoicing features, employee oversight, time tracking, document storage, customer communication tools, reminders, and route optimization functionalities. Teams can designate various roles and permissions, while customers enjoy the convenience of the portal to access services, update their information, and submit requests with ease. This software-as-a-service (SaaS) solution is accessible through any web browser on a range of devices, such as computers, tablets, and smartphones, thus negating the requirement for software installation or dedicated servers. Subscription pricing is based on the number of administrative user accounts, and customers who utilize the portal do not contribute to this count. Furthermore, businesses can modify their module selections as their needs evolve over time, providing a personalized experience for each organization. This level of customization empowers companies to concentrate on growth while streamlining their operational processes effectively. As a result, Servuno not only enhances efficiency but also supports businesses in adapting to changing market demands.
What is Yuma AI?
Yuma AI serves as a sophisticated customer service automation platform tailored for e-commerce companies, utilizing generative AI technology to efficiently manage customer inquiries and optimize support processes. By automating functions such as order tracking, changes to subscriptions, and returns management, it minimizes the need for manual intervention and boosts overall efficiency. The platform integrates effortlessly with popular services like Shopify, Gorgias, and Zendesk, allowing for immediate access to customer information that facilitates personalized and high-quality communication. Additional features include moderation of social media interactions, support in multiple languages, and management of customer feedback, promoting uniform engagement across various customer channels. With its ability to accelerate response times and cut down on operational expenses, Yuma AI empowers businesses to effectively expand their customer support capabilities while enhancing user satisfaction. This innovative solution positions e-commerce companies to meet growing customer expectations in an increasingly competitive market.
Integrations Supported
API Availability
API Availability
Pricing Information
€29.90/month
servuno S costs €29.90 per month for one administrative access with a 12-month term (€358.80 billed in advance). Prices exclude VAT. Shorter terms cost more per month; longer terms cost less. Customer-management and service-catalog features are included. Optional modules are priced separately, starting at €2.90 per month. No setup fee.
Free Trial Offered?
Pricing Information
$350 per month
$350/month for 500 automated resolutions
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
Funck GmbH
Date Founded
2023
Company Location
Germany
Company Website
servuno.de/
Company Facts
Organization Name
Yuma AI
Date Founded
2022
Company Location
United States
Company Website
yuma.ai/
Categories and Features
CRM
Not specified
Customer Self-Service
Not specified
Categories and Features
Agentic AI
Not specified
AI Agents
Not specified
Chatbot
Machine Learning
Natural Language Processing
Ready-made Templates
Social Media Integration
Customer Self-Service
Not specified