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What is smsmode?

smsmode© serves as a Communication Platform As A Service, providing comprehensive mobile messaging routing solutions. Engage with your global customer base utilizing our cutting-edge and robust tools designed for effective communication. Our platform allows for seamless integration with your current systems, enabling you to enhance their capabilities through mobile messaging. Leverage our REST, SMPP, and various plugins to create tailored integrations for your applications, CRMs, ERPs, and beyond, with expert guidance and thorough documentation to help you succeed. This European solution not only adheres to GDPR standards but also boasts ISO 27001 and 27701 certifications, ensuring the highest levels of security. With a service level agreement (SLA) of 99.95%, we are committed to delivering reliability and excellence. Additionally, our commitment to corporate social responsibility reflects our dedication to ethical business practices in Europe.

What is HORISEN Omnichannel Router?

The HORISEN Omnichannel Router is an all-inclusive solution designed for routing and orchestrating messages, specifically crafted for telecom operators, CPaaS providers, messaging companies, and any entity seeking to enhance customer interactions across diverse platforms. It features a unified API and a routing framework that effectively manages incoming and outgoing communications via channels like SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. This integration allows teams to efficiently centralize their channel connections, set up routing protocols and fallback plans, and monitor multiple channels and accounts, while also enabling customer notifications, order and delivery updates, banking alerts, one-time passcodes, transaction confirmations, two-way messaging, chatbot functionalities, and personalized marketing journeys. The system offers flexibility by being available as a cloud-based service or for on-premise installation, granting organizations the ability to seamlessly incorporate messaging capabilities into their existing systems and improve their CPaaS or SaaS offerings. Furthermore, the platform's adaptability ensures that businesses can quickly modify their communication strategies to effectively address the changing demands of their customers. This comprehensive approach not only enhances operational efficiency but also fosters stronger connections between businesses and their clientele.

Media

Media

No images available

Integrations Supported

ElectroNeek
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Marigold Engage
WhatsApp
Zapier

Integrations Supported

Google Business Messages

API Availability

Has API

API Availability

Has API

Pricing Information

€9 per month + 4.40 cts / SMS
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

smsmode©

Date Founded

2004

Company Location

France

Company Website

www.smsmode.com

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Social Media Integration

Communication APIs

Not specified

Landing Page

A/B Testing
Analytics
Drag & Drop

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support

Virtual Phone Number

Not specified

Categories and Features

Messaging

Not specified

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