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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is AstrBot?

AstrBot serves as a flexible, open-source AI assistant and chatbot framework that caters to a wide range of uses in messaging, automation, and teamwork. It operates effortlessly within numerous messaging platforms and boasts an agent runtime that supports Sub-Agents, complex workflows, tool integrations, context management, scheduled tasks, runtime controls, and secure environments for performing real-world operations. The platform enhances its AI capabilities through the integration of native MCP and Skills, while its plugin-driven architecture provides users with access to over 1,000 extensions created by the community, all designed to increase productivity, promote collaboration, manage content workflows, and connect with external systems. Supporting multiple AI providers like OpenAI, Google, and Anthropic, AstrBot facilitates easy model switching and offers features such as text generation, visual analysis, speech recognition, speech synthesis, and embedding functions. Furthermore, it includes an extensive knowledge base that can parse PDF, DOCX, and Markdown files, utilizes a combination of dense and BM25 retrieval techniques, and permits reference to several knowledge bases within a single conversation, enhancing user experience. Ultimately, AstrBot emerges as an advanced solution that significantly improves communication and productivity in various settings, making it an invaluable tool for individuals and organizations alike.

Media

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Integrations Supported

OpenAI
Claude
Gemini
Groq
PrestaShop
WordPress

Integrations Supported

OpenAI
Anthropic
DingTalk
Discord
Docker
Google AI Overviews
Lark
Markdown
Model Context Protocol (MCP)
QQ
Slack
Telegram
WeChat

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

AstrBot AI

Company Location

China

Company Website

astrbot.app/

Categories and Features

AI Chatbots

Not specified

Categories and Features

Agentic AI

Not specified

AI Assistants

Not specified

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