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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Asyntai?

Asyntai is an advanced chatbot tailored for use on websites and e-commerce platforms, offering a deep understanding of your site's content, documents, and product offerings to respond to visitor questions at any time and in their chosen language. Key features include: - Utilizing your website's existing content, uploaded files, and product information for responses - Seamless integration with any website via a straightforward line of code, compatible with major website builders, content management systems, and online retail platforms - Custom AI guidelines that align the chatbot's responses with your unique communication style - Options for customization, including colors, layout, welcome messages, and branding elements - Lead generation tools that gather visitor contact details - A capability to transfer inquiries to a human agent when required - Comprehensive chat logs and analytics that offer valuable insights into visitor interactions - A free plan option to facilitate initial usage. This multifunctional chatbot not only boosts visitor interaction but also optimizes customer support on your platform, making it a valuable addition for any business looking to enhance its online presence.

Media

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Media

No images available

Integrations Supported

Claude
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$39/month
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Asyntai

Date Founded

2024

Company Website

asyntai.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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