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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is ChatNory?

ChatNory is a cloud-based AI chatbot and live chat solution tailored for businesses. It gathers data from website content, uploaded documents, pricing lists, and product catalogs to deliver responses through various platforms such as website chat, WhatsApp, Messenger, Instagram, and Telegram. By utilizing its WordPress plugin, users can seamlessly integrate a chat widget that syncs with their published content and WooCommerce details, including prices, stock statuses, SKUs, and categories, all linked to their ChatNory account. This versatile chatbot is capable of conversing in 11 languages, directing chats to human representatives when needed, handling order inquiries, scheduling appointments, and creating support tickets through its integrated systems. Teams can effectively monitor interactions, manage leads, and analyze performance metrics directly within the ChatNory platform, eliminating the need to depend on WordPress for AI functionalities. Website administrators have the flexibility to add the chat widget using a straightforward code snippet or shortcode, ensuring that their WordPress content updates in real-time. To access the WordPress plugin, users are required to create a ChatNory account, but they can enjoy a free plan that allows them to test the service. This adaptability empowers businesses of all sizes to improve customer engagement, streamline support processes, and enhance overall efficiency in their operations. As ChatNory continues to evolve, it promises to offer even more innovative features that will cater to the diverse needs of its users.

Media

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Media

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Integrations Supported

WordPress
Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop

Integrations Supported

WordPress
WooCommerce

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$10/month
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

ChatNory

Date Founded

2026

Company Location

India

Company Website

chatnory.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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