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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Chatlyfy?

Chatlyfy represents an advanced platform that utilizes artificial intelligence to improve sales and customer service functionalities on commercial websites. Users can develop customized chatbots by integrating various resources, including website links, PDFs, documents, and commonly asked questions, which can be easily incorporated via a compact widget. This state-of-the-art tool ensures round-the-clock responses to visitor questions, captures potential leads, and keeps a record of conversations for future reference. Furthermore, its integrated customer relationship management features aid in organizing contacts, overseeing pipelines, and monitoring tasks. The optional Live Assist function allows human agents to take over chat interactions when needed, enhancing the overall customer experience. With multi-bot plans available, businesses and agencies can manage several chatbots trained for distinct websites from a single account, making operations more efficient. Access to the AI model is provided as part of the service, removing the necessity for a separate provider API key. In essence, Chatlyfy enables small businesses and agencies to optimize their customer support strategies while transforming website interactions into significant sales prospects. This all-encompassing solution not only boosts user engagement but also fosters business growth in a rapidly evolving digital environment, ensuring that organizations stay competitive.

Media

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Media

No images available

Integrations Supported

Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$7/month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Aimsoft Technologies

Company Location

India

Company Website

chatlyfy.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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