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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is LuckPanda Chatbot?

The LuckPanda Chatbot is a sophisticated AI assistant tailored for business websites, allowing users to effortlessly enter their site address and set up a chatbot without the need for account creation. Users can enhance the chatbot's capabilities by feeding it various documents, texts, and frequently asked questions, which empowers it to deliver accurate answers based on this input while identifying any missing information and facilitating escalation to a human agent when necessary. The chatbot interacts with visitors by asking just two or three targeted questions, recommending a simple next step, and generating lead summaries that capture customer requirements, timelines, and project scopes. All conversations are meticulously recorded, and any questions regarding services not offered by the business can be categorized on a Requests board, complete with a weekly overview. It communicates effectively in the visitor's preferred language and provides a smooth handoff between automated assistance and human interaction. Integration is a breeze with just a single line of code added to platforms like WordPress, Shopify, Wix, Webflow, or any HTML-based site. The initial setup and testing are free, while the subscription fee for deploying the chatbot is just $4.99 monthly for up to ten sites, or ₹199 for users in India, making it a cost-effective solution for businesses aiming to improve customer engagement. Furthermore, its ability to adapt and learn from ongoing dialogues ensures that the chatbot consistently refines its responses, thereby enhancing the overall user experience over time. This continuous improvement feature makes it a valuable tool for businesses seeking to stay responsive to customer needs.

Media

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Media

Integrations Supported

WordPress
Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop

Integrations Supported

WordPress
Model Context Protocol (MCP)
Shopify
Webflow
Wix

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$4.99/month
$4.99/month or $44.91/year (25% off) for up to 10 websites/projects; no per-seat charge. Prices include tax. Businesses in India pay ₹199/month or ₹1,791/year. Creating and testing one project is free; publishing, alerts, and webhooks require a paid plan. 10,000 AI tokens are granted once; additional token credits are sold in one-time packs from $10.
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Vynara Technologies

Company Location

United States

Company Website

luckpanda.app/chatbot

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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