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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Mizzi?

Mizzi acts as a web-based AI assistant specifically designed for organizations that want to effectively address customer inquiries using their own product and service information. Businesses can input their specific details, common questions, and policies while tailoring the assistant's responses to improve customer engagement. By offering answers based on this exclusive knowledge, Mizzi not only attracts customer interest and generates leads but also provides summaries and context for team members to assist with follow-up discussions. This solution is especially beneficial for retail companies, those focused on service appointments, and professional service firms. Furthermore, teams have the capability to review past interactions and utilize customer inquiries to pinpoint information gaps or outline necessary actions. The pricing model features a range of plans that include options such as assistant workspaces and knowledge management, with premium tiers offering functionalities like SMS, voice interaction, multi-location support, collaboration tools, analytics, and automated workflows. Mizzi, created by Spinaux, underlines its dedication to improving customer interaction and operational efficiency for various business sectors, ensuring that organizations are well-equipped to meet their clients' needs effectively. This commitment to enhancing user experience through innovative technology sets Mizzi apart in the competitive landscape of AI solutions.

Media

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Media

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Integrations Supported

Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$149/month
Starter starts at $149/month and includes one live assistant workspace. Growth starts at $299/month, and Pro starts at $499/month. Enterprise pricing is custom. Usage-based messaging, voice, and high-volume AI processing costs may apply for larger accounts.

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Spinaux

Date Founded

2026

Company Location

United States

Company Website

mizzi.ai

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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