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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Nexstair AI?

Nexstair AI serves as a comprehensive business platform that incorporates an AI chatbot, an AI assistant, and a detailed AI-powered SEO audit tool. Designed specifically to interact with website visitors, the chatbot effectively handles support requests while also capturing potential leads. At the same time, the AI assistant streamlines daily business tasks by drafting documents, supplying answers drawn from company knowledge, and summarizing important business metrics. The SEO audit tool thoroughly investigates critical technical elements of a website, including crawlability, indexing efficiency, structural soundness, and on-page components, providing actionable insights to improve search engine visibility. Aimed at e-commerce businesses, small to medium enterprises, and larger teams, Nexstair AI seeks to enhance customer interaction, boost productivity, and optimize website performance. By utilizing this platform, organizations can greatly refine their operational processes and strengthen their digital footprint. Furthermore, the combination of these tools creates a synergistic effect, allowing businesses to make data-driven decisions that positively impact their growth strategies.

Media

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Media

Integrations Supported

Claude
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Nexstair Technologies LLC

Date Founded

2009

Company Location

United States

Company Website

nexstairai.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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Popular Alternatives

No Alternatives
MOON Chat Reviews & Ratings

MOON Chat

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