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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Sincra?

Sincra is a chatbot powered by AI, crafted specifically for business websites and can be seamlessly incorporated with a single line of code or a WordPress plugin. After installation, it harnesses information from website pages, PDFs, text documents, and compiled Q&As to deliver answers, which include links to the original materials and communicate in the visitor's chosen language. In addition, Sincra gathers crucial visitor details, such as names, email addresses, and company names, and organizes these leads in a user-friendly dashboard while also emailing them directly to the business. Companies have the option to subscribe to paid plans that enable meeting scheduling through Cal.com within the chat, and the assistant can also provide a booking link for user convenience. Prior to the official launch, a Simulator feature allows businesses to evaluate the assistant's effectiveness with their unique content to guarantee top-notch performance. Moreover, a free website analysis assesses how well the site addresses ten prevalent customer questions, offering valuable insights. The free plan permits up to 50 responses per month for one website and does not require credit card information, while paid plans start at $29 monthly. Sincra is particularly beneficial for small and medium-sized enterprises, as well as website owners who wish to ensure 24/7 availability for visitor questions and to effectively capture leads. This revolutionary tool not only boosts customer interaction but also optimizes the lead generation process, thus proving to be an essential resource for any business striving for growth. Its ability to adapt to varying business needs further enhances its appeal in the competitive market.

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Integrations Supported

WordPress
Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop

Integrations Supported

WordPress
Cal.com

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$29/month
The free plan includes 50 AI responses per month on one website and requires no credit card. Paid plans start at $29 per month.
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Sincra

Date Founded

2026

Company Location

Spain

Company Website

sincra.cloud/en

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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