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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Sitepilot?

Sitepilot is a cloud-based tool designed for creating AI chatbots aimed at SaaS support teams, agencies, and local service providers. This platform allows users to build chatbots for their websites by extracting content from the URLs and documentation they provide, which Sitepilot then uses to formulate responses. By simply adding a lightweight JavaScript snippet, businesses can seamlessly incorporate the chatbot into their sites, enabling users to interact via an embedded chat interface. The intuitive dashboard offers features like conversation logs and an optional visitor email capture field, which aids in lead generation. Sitepilot's pricing options are flexible, including a free plan that does not require a credit card, along with monthly subscriptions and one-time lifetime access. While the service is geared toward addressing frequently asked questions on websites, it does not offer live human support or allow users to upload PDF files, and any changes to the source pages necessitate re-entering the information. Users should also be aware that while the AI-generated responses can be beneficial, they may not always be precise, so it’s advisable to verify any critical information before acting on it. Ultimately, Sitepilot represents an effective solution for businesses seeking to enhance their customer support through automated chat functionalities, making it easier than ever to manage common queries efficiently. Moreover, the platform's ability to scale alongside a business’s needs adds significant value to its offering, allowing for continuous improvement in customer engagement strategies.

Media

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Media

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Integrations Supported

Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$29/month
A Free plan is available. Starter costs $29/month. Lifetime access costs $200 one-time.
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Sarvixo

Date Founded

2024

Company Location

United States

Company Website

sitepilot.shop

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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