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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Tune Chat?

Tune Chat empowers users to generate text, engage with PDFs, and brainstorm creative concepts effortlessly. Leading the charge in integrating generative AI into business practices, Tune AI provides a wide range of user-friendly prompt templates tailored for different content creation purposes. Users can conveniently integrate their brand's unique voice into Tune Chat, promoting uniformity in their communications. By uploading various documents and asking questions, users can obtain prompt, relevant responses to their specific inquiries. The platform offers access to a broad array of cutting-edge open-source models that can be customized to meet unique demands. Additionally, Tune Chat performs web searches to ensure users receive the latest information pertaining to their questions. Whether users are seeking answers or participating in interactive dialogues with AI, the application guarantees a smooth and engaging experience. With a growing community of over 370,000 users reaping its benefits, Tune Chat facilitates text and image creation, coding support, and idea generation, having already supported more than 1.82 million conversations. Its intuitive design, combined with powerful open-source language models, allows everyone to effectively take advantage of AI's capabilities. As a groundbreaking tool, Tune Chat significantly enhances creativity and efficiency across diverse industries while continuously evolving to meet user needs.

Media

No images available

Media

Integrations Supported

Claude
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

Tune Studio

API Availability

Has API

API Availability

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

Free
Free Version

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

NimbleBox

Date Founded

2015

Company Location

United States

Company Website

chat.tune.app/

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

AI Tools

Not specified

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