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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is UChat?

UChat is a cloud-driven platform aimed at constructing and managing automated conversations across different messaging and social media channels. It features a user-friendly visual flow designer that simplifies the creation of chatbot interactions, effectively enhancing processes such as lead acquisition, resolving common inquiries, handling requests, and following up with clients. Organizations can manage their communications through a shared inbox and deploy bots on platforms like Facebook Messenger, Instagram, WhatsApp, and their own website chat. The platform includes AI-driven responses and knowledge-based agents, alongside integrations with customer service and commerce tools. Businesses leverage UChat for various purposes such as customer assistance, sales campaigns, marketing efforts, appointment scheduling, order status checks, and participating in conversational commerce. This web-based application is specifically designed for agencies and enterprises eager to develop, launch, and maintain chat experiences without needing to build each bot from scratch, positioning it as a valuable resource in the current digital environment. Additionally, its intuitive interface allows teams to easily adapt and refine their chat solutions in response to changing requirements, ensuring ongoing relevance and efficiency. As a result, UChat empowers organizations to enhance their customer engagement strategies through innovative messaging solutions.

Media

No images available

Media

Integrations Supported

Claude
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI
PrestaShop
WordPress

Integrations Supported

Calendly
Google Sheets
HubSpot CRM
Model Context Protocol (MCP)
Shopify
Stripe
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Version
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Smart Link

Date Founded

2018

Company Location

Australia

Company Website

uchat.au

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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