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What is thatChat?

thatChat is a customizable self-hosted platform created for AI-driven communication and customer support, specifically optimized for online retail websites. It allows businesses to deploy the service on a variety of platforms, including PHP hosting, VPS, Docker, or personal servers, and features an integrated chat widget that utilizes content from their sites, documents, and knowledge bases to answer visitor questions. Among its many capabilities are automating responses to common inquiries, capturing potential leads, managing appointment requests, addressing product-related questions in e-commerce, keeping track of conversation history, and enabling a smooth handoff from AI to human representatives. Furthermore, teams can integrate their preferred AI service provider’s API keys, with options such as OpenAI, Anthropic Claude, Google Gemini, and Groq, while also benefiting from provider routing and fallback options. The platform includes modules for WordPress and PrestaShop, as well as a REST API and webhooks to boost its capabilities. Crucially, all data related to conversations and knowledge is stored on the customer's infrastructure, with AI usage billing handled independently by the selected provider. To enhance operational efficiency, there is also a mobile app available for operators, enabling them to manage and respond to active discussions with ease. Overall, thatChat provides a comprehensive and flexible solution for businesses aiming to improve customer engagement and support. This adaptability makes it an appealing choice for various industries looking to streamline their customer interaction processes.

What is Witzo?

Witzo is a cutting-edge chatbot platform powered by artificial intelligence, designed to help businesses automate customer interactions, boost engagement, and effectively generate leads. The AI-driven agents within Witzo can integrate information from websites and business documents, allowing them to address customer queries, provide instant support, direct site visitors, and assist in scheduling appointments. With customizable chat widgets and compatibility across numerous platforms, Witzo enables companies to refine their customer communication approaches and enhance the quality of the digital experiences they deliver. This not only results in heightened customer satisfaction but also streamlines operational workflows for businesses. By leveraging such technology, organizations can stay ahead in the competitive market landscape.

Media

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Media

Integrations Supported

WordPress
Claude Duet
Claude for Legal
Gemini
Groq
OpenAI

Integrations Supported

WordPress
Angular
Blogger
Calendly
Google Calendar
HubSpot CRM
Instagram
Next.js
SAP ERP
Salesforce
Webflow
WhatsApp
Wix
WooCommerce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.

Pricing Information

$0
Starter is free and includes 100 AI conversations per month, four documents, a 150-page scrape limit, five stored leads, and one team member. Basic costs ₹2,000 per month or ₹23,999 per year; Standard costs ₹4,000 per month or ₹47,999 per year. Enterprise pricing is custom.
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

La Luce

Date Founded

2013

Company Location

Czech Republic

Company Website

www.thatchat.ai/en/

Company Facts

Organization Name

Webomindapps

Date Founded

2013

Company Location

India

Company Website

www.witzo.ai/

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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